Embedded Software Engineer developing embedded and Lua software for ORBCOMM’s IoT Smart Tracking products. Building terminal applications, troubleshooting defects, and expanding automated testing.
About the role
- Tech Lead leading application support specialists at Genpact, an AI and advanced technology solutions company. Troubleshooting complex issues, maintaining applications, and coordinating escalated support.
Responsibilities
- Lead and mentor a team of application support specialists
- Provide technical expertise and guidance to troubleshoot and resolve complex application issues
- Collaborate with cross-functional teams to implement and maintain applications
- Develop and maintain application support documentation and procedures
- Monitor application performance and identify improvement areas
- Coordinate with vendors on escalated support cases and issue resolution
- Conduct regular training sessions for team members
- Stay updated on industry trends and application support best practices
Requirements
- Bachelor’s degree in Computer Engineering, Computer Science, or Information Technology, or Master’s degree in Software Engineering
- AWS Certified DevOps Engineer - Professional certification
- Certified Kubernetes Administrator (CKA) certification
- Python programming
- Python automation
- Python software development
- English proficiency at C2 level
- Ability to work the day shift in Canada
Benefits
- Hands-on experience, mentorship, and world-class learning opportunities
- AI-powered transformation and opportunities to drive innovation
- Values-driven culture based on integrity and inclusion
- Equal opportunity employment
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