Deal Desk Analyst structuring commercial agreements for Twilio’s communications platform. Building financial models and managing Salesforce/CPQ workflows for North American sales.
About the role
- Business Application Analyst supporting the City of Hamilton’s municipal ERP, financial applications, and HRMS systems. Maintaining security, workflows, reporting, upgrades, and user support.
Responsibilities
- Maintain security for the ERP and AP Automation systems
- Provide functional support for the ERP and HRMS Payroll/Pension Benefit system to core users
- Administer ERP and AP Automation system security and workflows
- Assist with implementation of new modules and functionality
- Participate in system fit/gap analysis, document findings, prioritize requirements and recommend project scope
- Liaise with Public Works, Long Term Care facilities, Police, Transit and Hamilton Public Library stakeholders
- Assist with ERP application upgrades, tax updates and maintenance
- Assist with training accounts receivable, general ledger, accounts payable, purchase order and HRMS Payroll Time Entry users
- Provide information queries and reports related to accounts receivable, accounts payable, purchase orders, general ledger, employee earnings and taxation
- Provide product-level support to management, key users, external interface support staff and technical staff
- Support special projects involving system changes, new features and automated processes
- Keep abreast of new technology and its impact on business applications
- Perform other directly related duties as assigned
- Report to the Manager, Business Applications, Accounts Payable & Accounts Receivable
Requirements
- University Degree or College Diploma in Computer Science, or a combination of education and relevant work-related experience
- Experience working with Financial Management and Financial Supply Chain system modules
- Experience working in a Financial Services department, preferably in a municipal environment
- Must maintain confidentiality of information accessed through the ERP and HRMS Payroll/Pension Benefit system
- Knowledge of payroll, pension benefits, accounts receivable, purchase orders, accounts payable, general ledger and budget modules
- Experience with FTP programs, interfaces, relational databases, networking and web technologies
- Familiarity with PeopleSoft technical tools: Application Engine, Security Administration, Process Scheduler, Query Manager, Report Manager, SQR, Application Designer, Query Analyzer and nVision
- Familiarity with a computerized accounting environment
- Proficiency in Word, Excel, Microsoft Outlook and database software programs
- Highly developed analytical, technical, organizational and problem-solving skills
- Thorough working knowledge of project management principles and techniques
- Ability to handle multiple changing priorities
- Excellent presentation, report-writing and interpersonal skills
- Ability to communicate effectively with City staff, external consultants and suppliers
- Must be legally eligible to work in Canada
Benefits
- Temporary, full-time employment for up to 18 months
- Hybrid work arrangement
- Equal opportunity employer committed to inclusive, barrier-free recruitment and selection
- Accommodation provided throughout the hiring process
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