People & Culture Director leading culture, performance, and HR operations at RouteThis, an AI-powered connectivity-support company. Guiding its transition from SaaS to AI-native operations.
Responsibilities
Lead the People function through RouteThis’s transition from SaaS to an AI-native company
Lead culture and engagement across a hybrid team, measure results, and act on findings
Own and develop the performance management process
Turn company strategy and key decisions into clear internal communications with the CEO and COO
Advise department leads on people matters and support leadership development
Own the skills and role framework for talent reviews, performance cycles, and development planning
Lead the People Operations Partner and a co-op
Own HRIS accuracy, onboarding, offboarding, and Canadian employment law compliance
Administer pay bands and the annual compensation cycle
Partner with department leads on headcount planning and hiring standards
Collaborate with HighlightTA on open roles
Use AI tools in the role and support adoption across the People function
Report to the Chief Operating Officer and lead a small People team
Requirements
Seven or more years of progressive People experience, including time in a scaling technology company
Experience owning a performance management, engagement, or culture program with demonstrable results
Experience leading through a return to office or building an effective hybrid culture
Strong knowledge of Ontario employment law
Familiarity with US employment practices is a plus
Comfort with AI tools and interest in using them more
People-first approach with ability to make decisions
Consistency and resilience
Collaborative style and willingness to bring in specialists
Assets: experience managing a direct report, leadership development program design, CHRP or CHRL designation
Ability to work from the Kitchener office Tuesday, Wednesday, and Thursday each week
Legally authorized to work in Canada
Benefits
Competitive benefits through Manulife: Medical, Dental, Vision, Life Insurance
Employee Assistance Program
Equity: Stock Options
3 weeks vacation
Additional 10 days around statutory holidays
Every long weekend, the Friday is off too
Company closure for a week between Christmas and New Year
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