People & Culture Director leading HR strategy, talent, compensation, and culture for StickerYou’s custom e-commerce manufacturing business. Advising executives and managing hands-on HR delivery across Canadian and international teams.
Responsibilities
Lead StickerYou’s people strategy while remaining actively involved in day-to-day execution
Report directly to the CEO and serve as a member of the Leadership Team
Lead a small HR team and partner with leaders across the business
Advise on organizational design, workforce planning, succession, employee relations, performance management, and change management
Shape and strengthen culture across Canadian and international teams through engagement initiatives, company events, celebrations, and employee recognition
Own recruitment strategy, manage external search partners, support internal production hiring, and partner with hiring managers
Coach managers through performance improvement and difficult employee situations
Lead company-wide performance management, including semi-annual reviews, talent calibration, goal setting, and goal achievement reviews
Partner with the CEO and CFO on salary reviews, compensation planning, payroll administration, benefits, incentive plans, and HR compliance
Monitor departmental headcount, workforce planning, and labour/payroll costs as a percentage of company revenue
Develop talent development and succession planning initiatives
Evaluate AI, automation, and technology opportunities to improve recruiting, HR operations, analytics, and employee experience
Support international workforce growth and potential expansion into the UK/Europe and other markets
Requirements
8+ years of progressive HR leadership experience, ideally in entrepreneurial or high-growth environments
Experience leading talent acquisition, performance management, compensation, payroll, employee relations, and organizational development
Strong leadership, coaching, communication, analytical, and relationship-building skills
Ability to influence senior leaders while remaining hands-on
Experience supporting distributed teams
Experience in Latin America or Europe is an asset
Experience with HRIS platforms such as Rippling is preferred
Passion for innovation and leveraging AI to improve People practices
Must be currently based in the Greater Toronto Area and available to work hybrid, 3 days per week in the office
Must be legally authorized to work in Canada
Comfortable in a hands-on, execution-focused HR role with roughly two-thirds of time spent on day-to-day delivery
Ability to use or integrate AI tools into HR or people processes
Benefits
Company-wide positive energy and people-focused work environment
Ample learning and growth opportunities
Opportunity to contribute to a growing global Canadian brand
Use of cutting-edge e-commerce and digital print customization technology
Diversity and Inclusion commitment
Accommodation support during the recruitment or interview process
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