Web Implementation Specialist leading client projects from requirements through launch. Delivering interactive websites, modules, and mobile applications for enterprise software clients.
Responsibilities
Lead clients through all stages of interactive website, module, and mobile application project lifecycles
Manage project kick-off, requirements definition, site architecture, configuration, design, content publishing, quality control testing, training, launch, and ongoing management
Facilitate and direct client meetings and project-related interactions
Set and manage client expectations for project tasks, sign-off stages, and milestone schedules
Coordinate design and technical services teams to meet project objectives
Establish and drive project timelines and deliverable schedules
Track projects using web-based project management software
Prepare and distribute project status reports to internal and external stakeholders
Construct intuitive sitemap architecture supporting client objectives and site accessibility
Perform rigorous site review and quality assurance testing before launch
Requirements
3–5 years of previous experience managing interactive/web projects
Proficient experience in HTML and at least some experience in CSS/JavaScript
Technically savvy and able to become technically proficient in a deep software application
Strong organizational, planning, scoping, prioritization, and process-creation skills
Ability to measure performance and evaluate results
Clear and succinct writing and oral communication related to web development projects
Proven attention to detail and ability to multitask in a deadline-driven atmosphere
Comfortable in a customer-facing role with a strong customer-service orientation
Demonstrated ability to work effectively in a highly collaborative team setting
Strong knowledge of content publishing and/or CMS
Strong familiarity with web information architecture standards, including sitemaps, navigation structure, and content layout/presentation
Strong familiarity with website development best practices, including design and usability
Demonstrated creative problem-solving and client relationship management experience
Knowledge of Google and Microsoft Office applications
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