About the role

Liability claims technician managing end-to-end insurance claims portfolios for HUB International. Handling investigations, reserves, settlements, payments, and carrier reporting.

Responsibilities

Manage an active portfolio of claims files from first notice of loss through to resolution
Engage third party adjusters and assist with coverage analysis and damage assessments within delegated authority limits
Establish and adjust reserves with sound documentation and negotiate settlements within authority limits
Manage loss funds, request payments, and reconcile general ledgers in accordance with financial controls
Drive appropriate settlement outcomes across general liability, directors and officers, abuse, and programs
Prepare timely reports for carrier partners
Collaborate with the Claims Manager and insurers, escalating files appropriately
Maintain organized, compliant claim files and meet performance standards including diary compliance and reserve accuracy
Report to the Claims Manager

Level 2 General Insurance License
Minimum 5 years of experience in liability insurance claims handling
Working knowledge of claims processes, coverage interpretation, and investigation techniques
CIP designation or active pursuit is preferred
Proficiency in Microsoft Office Suite and Epic claims management system
Familiarity with Lloyd’s Lineage an asset
Strong organizational skills and ability to manage a high-volume file portfolio with competing priorities
Excellent written and verbal communication skills and a high degree of professionalism
Ability to work independently while thriving as a collaborative team player
Commitment to confidentiality, integrity, and delivering fair outcomes
Successful background check required

Extended health benefits
Disability insurance
RRSP matching
Paid-time-off benefits
Eligible bonuses and commissions for some positions
Supportive professional team environment
Staff Holiday Parties
Paid day off for your birthday
Paid half day off for volunteering in your community
Career development opportunities
Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
HUB Ready training for new employees