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About the role

  • IT Analyst maintaining Hydro’s infrastructure, applications, and Active Directory. Supporting business users and global IT projects for a sustainable aluminium and renewable energy company.

Responsibilities

  • Ensure compliance with Hydro Quality system, HSE regulations, policies, and standardized operating procedures
  • Take active part in incident resolution
  • Work with global support teams to resolve IT infrastructure and application-related issues
  • Install or participate in installation of IT infrastructure components, applications, and relevant tools
  • Monitor and maintain location-specific infrastructure and applications
  • Comply with area-specific customer requirements
  • Participate in location-specific and global IT projects
  • Maintain user accounts within locally supported applications
  • Act as location representative of GBS IT professionals
  • Participate in IT change management flows
  • Troubleshoot IT infrastructure incidents and application errors; diagnose and solve hardware/software faults
  • Maintain the location-specific part of Active Directory
  • Follow global architecture, security, and operational standards and policies
  • Maintain location-specific IT documentation
  • Prioritize work in compliance with GBS IT Service Level Agreements

Requirements

  • 5 or more years work experience on the field of IT Infrastructure
  • IT Technician qualification is a must
  • Fluency in English is a must
  • French is preferred
  • Travel to Montreal plant quarterly expected
  • ITIL Certification is preferred
  • Exposure to and understanding of a manufacturing environment is preferred
  • Experience in basic Vendor management processes is preferred
  • Eagerness to learn and further develop yourself professionally

Benefits

  • Medical, Rx, Dental, Disability, Life Insurance
  • Retirement Savings Plans with Company Match/Contributions
  • Education Assistance
  • Bonus Plan Eligibility
  • Parental Leave

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

OnsiteMississaugaCanada

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