IT Analyst maintaining Hydro’s infrastructure, applications, and Active Directory. Supporting business users and global IT projects for a sustainable aluminium and renewable energy company.
Responsibilities
Ensure compliance with Hydro Quality system, HSE regulations, policies, and standardized operating procedures
Take active part in incident resolution
Work with global support teams to resolve IT infrastructure and application-related issues
Install or participate in installation of IT infrastructure components, applications, and relevant tools
Monitor and maintain location-specific infrastructure and applications
Comply with area-specific customer requirements
Participate in location-specific and global IT projects
Maintain user accounts within locally supported applications
Act as location representative of GBS IT professionals
Participate in IT change management flows
Troubleshoot IT infrastructure incidents and application errors; diagnose and solve hardware/software faults
Maintain the location-specific part of Active Directory
Follow global architecture, security, and operational standards and policies
Maintain location-specific IT documentation
Prioritize work in compliance with GBS IT Service Level Agreements
Requirements
5 or more years work experience on the field of IT Infrastructure
IT Technician qualification is a must
Fluency in English is a must
French is preferred
Travel to Montreal plant quarterly expected
ITIL Certification is preferred
Exposure to and understanding of a manufacturing environment is preferred
Experience in basic Vendor management processes is preferred
Eagerness to learn and further develop yourself professionally
Benefits
Medical, Rx, Dental, Disability, Life Insurance
Retirement Savings Plans with Company Match/Contributions
Data analyst advising Desjardins on complex data collection, analysis, and reporting. Improving data tools and guiding stakeholders’ strategic decisions.
IT Analyst analyzing business needs, requirements, testing, and IT assets for iA Financial Group’s insurance and financial services operations. Supporting compliance, continuity, and technology initiatives across Canada.
Credit risk analyst analyzing portfolio and customer data for EQ Bank, Canada's challenger bank. Supporting fraud prevention, adjudication strategies, reporting, and risk decisions.
Due Diligence Analyst supporting risk, AML, and KYC reviews for Alpaca’s fintech and financial institution partners. Coordinating documentation and onboarding across global third - party integrations.
NOC Analyst II monitoring and troubleshooting networks and systems for VC3, an IT provider serving municipalities and organizations across the United States and Canada. Mentoring junior analysts and maintaining uptime.
Service Desk Analyst providing end - user support and managing office IT equipment. Supporting BeyondTrust’s cybersecurity SaaS operations through incident, asset, vendor, and user management.
Analyste OT renforçant les infrastructures, réseaux industriels et cybersécurité chez Domtar, fabricant de pâte, papier et emballages. Pilotage de la modernisation et du support des sites de production.
Operational Technology Analyst supporting cybersecurity, infrastructure, and process control at Domtar’s Saint - Félicien manufacturing facility. Improving reliability, security, and modernization across OT systems.