Compensation Technician processing and analyzing sales force compensation data at iA Financial Group. Providing customer service and support while fostering a collaborative and innovative environment.
Responsibilities
Analyze and process requests for information and modifications related to the compensation of the sales force
Provide customer service by email and phone
Analyze transactions and provide the necessary explanations by referring to commission grids
Explain compensation rules as well as various bonuses and contests to the sales force
Use various computer systems to make file updates and ensure proper follow-up
Identify out-of-the-ordinary situations and participate in finding solutions in a LEAN environment
Requirements
Holds a college diploma or university degree in administration, financial services or a related field
Has 2 to 3 years of experience in administration, financial services, or a related field
Recognized for their rigor, attention to quality and strong analytical mindset
Stands out for their customer service skills, courtesy and empathy
Demonstrates strong numerical ability and sound judgment
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