Analyste en transformation opérationnelle chez iA Financial Group, acteur de l’assurance, de l’épargne et de la gestion de patrimoine. Analyse des processus, impacts et adoption des changements.
Responsibilities
Analyze the operational processes affected by transformation projects and initiatives
Assess and document impacts on roles, work practices, operational capacity, workload distribution, and training needs
Support analyses with quantitative data
Track the evolution of performance indicators, expected benefits, and change adoption, particularly in the digital domain
Make recommendations to optimize processes
Update related documentation, procedures, and training programs
Plan and facilitate workshops with stakeholders
Contribute to change management through communications, training, and team support
Support the adoption of changes and monitor progress after implementation
Produce rigorous, data-driven analyses, visuals, and deliverables tailored to different audiences
Requirements
Excellent analytical, synthesis, communication, problem-solving, and practical skills
Self-motivation, curiosity, proactivity, attention to detail, and the ability to quickly become familiar with a business area
Excellent organizational and prioritization skills, with the ability to manage multiple assignments in a changing environment
Strong interpersonal and communication skills, a team-oriented mindset, and the ability to build trust, share knowledge, and welcome feedback
Bachelor’s degree in business administration, operations management, continuous improvement, information systems, or a related field, or an equivalent combination of education and experience
5 to 10 years of relevant experience in analysis, continuous improvement, or operational transformation
Knowledge of the insurance or individual savings sector is a significant asset
Intermediate English proficiency to collaborate regularly with English-speaking stakeholders
Advanced proficiency in spoken and written French
Benefits
A work environment where learning and development come together with a shared pursuit of excellence
Artificial intelligence is in everyone’s hands, helping enhance personal efficiency and supporting organizational growth
A healthy, safe, equitable, and inclusive environment where everyone’s potential can be freely expressed and developed
The opportunity to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces
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