About the role

Clinical Nurse Educator responsible for training and supporting healthcare professionals in iron infusion therapy. Working collaboratively with various teams to ensure safe and effective patient care.

Responsibilities

Deliver product education and clinical support to healthcare professionals involved in iron infusion therapy
Conduct educational programs and training sessions in infusion clinics and healthcare settings
Maintain expertise on assigned products, disease areas, and clinical data to support customer needs
Support the implementation and appropriate use of therapies within infusion and related clinical settings
Build strong relationships with healthcare professionals, infusion clinic teams, and key stakeholders
Identify educational needs and share customer insights with internal teams
Partner with Medical Affairs, Commercial, Patient Access, and Patient Solutions teams to support regional objectives
Assist with the planning and delivery of educational meetings, training programs, and customer engagements
Ensure all activities comply with Canadian regulations, industry standards, and company policies
Document customer interactions and report adverse events and product complaints in accordance with company requirements
Fulfill administrative tasks including daily system updates, weekly activity summaries, e-mail correspondence, and time reporting
Participate in local and national meetings or conferences to stay informed on program developments and share insights with the Patient Solutions team
Perform additional duties as assigned

Registered Nurse (RN) with active or eligible Canadian registration required
Bachelor of Science in Nursing or equivalent nursing/clinical background is preferred
Proven experience in a clinical environment is required
Experience or understanding of iron therapy, infusion therapy, or infusion-related products is preferred
Good understanding of the pharmaceutical market and the Canadian healthcare environment is an asset
Strong practical knowledge of the relevant specialty and disease area is preferred
Experience delivering face-to-face and/or virtual presentations, training, or education to healthcare professionals is required