Property claims representative investigating complex claims and fraud for Intact, a Canadian insurer. Coordinating coverage analysis, settlements, repairs, and claims reporting.
Responsibilities
Investigate potential fraud, misrepresentation, and/or exaggeration within complex commercial, personal, and specialty property claims
Collect and examine evidence, including statements, examinations under oath, claims documents, witness testimony, expert reports, and other relevant information
Coordinate independent adjusters, legal resources, engineers, and others to analyze and assess policy coverage
Analyze property damage and restoration estimates and monitor repair progress for compliance with Intact standards
Communicate with customers and third parties regarding coverage decisions, findings, disputes, and claim settlements
Collaborate on or lead projects with Investigative Services, Claims, and Underwriting teams
Negotiate fair and equitable settlements
Deliver high-quality claims reporting and documentation in consultation with Technical Specialists
Requirements
Minimum of 2+ years claims adjusting experience in Property
Ability to handle and oversee complex claims
Additional investigation experience in the insurance and/or financial industry is an asset
Thorough knowledge of policy wordings and endorsements governing property insurance
Exceptional analytical, negotiation, and decision-making skills
Strong time management and prioritization skills
Excellent written and verbal communication skills
University degree or any combination of training and experience deemed relevant for the role
Completed, or working toward, Chartered Insurance Professional (CIP) designation is an asset
Candidates must be eligible to work in Canada from the anticipated start date and throughout employment
Responsible for maintaining work eligibility in Canada
Benefits
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
Share plan and other savings: up to 12% of salary or more
Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
Defined benefit pension plan with guaranteed income for life
Annual bonus plan with a 7.5% target and potential payout of up to double the target
Employee referral bonus
Workplace adjustments/accommodations for people with disabilities
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