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About the role

  • Sort Supervisor overseeing package sorting, freight movement, safety, and warehouse teams. Supporting Intelcom | Dragonfly's fast, accurate last-mile logistics operations in Edmonton.

Responsibilities

  • Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
  • Enforce safe working methods and behaviors within the team
  • Conduct safety audits and warehouse checks
  • Respond to emergencies as required
  • Supervise sorting, scanning, and processing packages, including defective items and returns
  • Ensure sorting operations are completed correctly and efficiently
  • Oversee shipping, receiving, dispatching, and inventory management
  • Unload trailers and verify freight against manifests
  • Assign labor and unload pallets
  • Assist with sorting packages and envelopes as needed
  • Support inbound and outbound freight movement management
  • Confirm and communicate with the optimization team before daily operations begin
  • Track line haul operations, communicate with carriers, and monitor FMC for Amazon freight
  • Mentor and support Package Handlers during the sort process
  • Coach and mentor warehouse associates, including training new hires
  • Schedule warehouse associates
  • Evaluate and assess employee performance, workplace conduct, and compliance, including discipline where appropriate
  • Conduct quality checks on sorted freight and inbound and outbound processes
  • Perform data entry as needed
  • Complete and submit reports
  • Handle driver credentials, BOL exchange, and secure docking
  • Support cost control
  • Ensure warehouse cleanliness and organization
  • Set up sorting layout
  • Perform other duties as assigned

Requirements

  • Experience, education, certifications, and specific technical prerequisites are not stated
  • Ability to work in a fast-paced warehouse setting with shift-based schedules
  • Accommodation measures are available for individuals with disabilities throughout the recruitment process

Benefits

  • Short- and medium-term growth opportunities
  • Comprehensive group insurance
  • Group RRSP program
  • Employee Assistance Program

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

OnsiteEdmontonCanada

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