Intern Site Reliability Engineer – Infrastructure

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About the role

  • SRE intern supporting Kinaxis’s supply-chain orchestration SaaS platform. Deploying cloud infrastructure, troubleshooting systems, and managing incidents from Ottawa.

Responsibilities

  • Deliver Software-as-a-Service to customers globally
  • Deliver customer excellence and ensure all SLAs are met
  • Work in a highly collaborative team
  • Deploy, upgrade, and support applications, services, and operating systems
  • Support infrastructure including VMware, Kubernetes, storage, and networking
  • Work with public clouds including Azure and GCP
  • Perform hands-on infrastructure support and hardware lifecycle management in an enterprise data center
  • Troubleshoot system performance and application health issues
  • Own and manage the incident resolution process
  • Perform additional projects upon request

Requirements

  • Enrolled in a post-secondary diploma or degree program in computer science or a related discipline
  • Currently enrolled in full-time education or a recent/upcoming graduate within 12 months of the placement end date
  • Proven strong troubleshooting skills
  • Working knowledge of Windows and/or Linux environments
  • Excellent written and verbal communication skills
  • Must be a Canadian Citizen or a Permanent Resident due to CGRP security requirements
  • Knowledge of remote system administration
  • Understanding of system performance monitoring
  • Knowledge of modern SaaS technologies
  • Knowledge of public cloud platforms (Azure, AWS, GCP)
  • Knowledge of scripting languages such as PowerShell and Ansible
  • Experience with hardware break-fix troubleshooting
  • Must adhere to all security and confidentiality requests for this position

Benefits

  • Flexible vacation and Kinaxis Days (company-wide days off)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs, training, and career development
  • Recognition programs and referral rewards
  • Hackathons
  • Accommodations upon request throughout the recruitment process

Job type

Internship

Experience level

Entry level

Salary

CA$27 - CA$40 per hour

Degree requirement

No Education Requirement

Tech skills

AnsibleAWSAzureCloudGoogle Cloud PlatformKubernetesLinuxVMware

Location requirements

HybridOttawaCanada

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