Resident Maintenance Technician maintaining KNAPP’s automated logistics equipment in Varennes, Canada. Troubleshooting PLC-based machinery, robotics, conveyors, and electromechanical systems for customers.
Responsibilities
Provide industrial electrical and mechanical expertise as part of a team maximizing equipment utilization and efficiency
Rectify electromechanical faults and provide specialist technical assistance
Respond to emergency calls at customer sites
Provide emergency breakdown and specialist maintenance support
Set up and calibrate precision automation equipment
Install conveyor and precision automation equipment
Provide first-class customer response and pursue first-time-right repairs
Build effective relationships with customers and their operational agents
Train the customer's maintenance team as required
Maintain quality of service through effective customer communication
Prepare well-written and legible reports
Execute site quality, safety and statutory procedures
Participate in meetings with the Maintenance Shift Supervisor, Resident Site Manager, Site Maintenance Manager or Resident Business Manager regarding activities and progress
Provide specialist maintenance support for the customer's installed system
Log spare-parts usage issues promptly with the KNAPP Spare Parts team
Care for and maintain tooling and equipment
Submit accurate, legible timesheets and documents biweekly for approval
Interact with onsite management regarding repair and maintenance progress and concerns
Take hands-on ownership of issues to achieve quick resolution
Troubleshoot and maintain PLC-based machinery, automated and robotic equipment, and control systems
Work weekends and overtime as required
Requirements
Associate degree preferably in Electrical Engineering, Mechanical Engineering, Automation or related, or equivalent combination of education, training and experience
0-3 years direct experience preferred
0-3 years demonstrated experience repairing machinery systems, including electrical, mechanical, pneumatic and hydraulic systems
Experience utilizing 480VAC, 240VAC, 120VAC, 48VDC and 24VDC, VFDs, and PLCs (Siemens preferred)
0-3 years experience in equipment maintenance, modifications and design preferred
Theoretical and operational experience repairing, troubleshooting and maintaining PLC-based machinery, highly automated and robotic equipment, and control systems
Experience in mechanical strip-down/reassembly, basic field wiring, machine calibration and system testing
Mechanical aptitude, including ability to read assembly drawings
Ability to operate hand tools and assemble parts onto equipment
Ability to follow setup instructions, assembly drawings and checklists
Ability to work against a timeframe to complete reactive repairs
Ability to conduct risk assessments and appreciate health and safety considerations
Computer literacy with basic Microsoft Office skills
Strong written and verbal communication skills
Excellent customer service skills
Strong problem-solving capabilities and process-oriented mentality
Hands-on experience and commitment to improving processes
Experience reducing costs through processes and efficiencies
Network equipment interfaces are a plus
Bilingual English/Spanish and/or English/German preferred but not required
Willingness to learn and adapt to changing role requirements
Occasional travel required
Authorization to work in Canada
Passport or ability to obtain passport
Professional office etiquette required at all times
Ability to sit, squat, walk, reach to arm's length, reach overhead, lift 50–100 pounds, and read
Must adhere to KNAPP's drug-free workplace policy and pass drug screening
Benefits
Equal opportunity employer committed to a discrimination-free work environment
Drug-free workplace policy and employment drug screening
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