Customer Technology Advisor – Identity, PAM, Zero Trust

Posted 2 weeks ago

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About the role

  • Customer Technology Advisor helping Kyndryl clients transform Identity, PAM, and Zero Trust security. Driving executive advisory, cybersecurity opportunity development, and Canadian market growth.

Responsibilities

  • Develop and maintain trusted relationships with executive stakeholders including CIOs, CISOs, security leaders, and business executives
  • Act as a strategic advisor on Identity, PAM, Zero Trust, and Digital Trust initiatives
  • Lead executive workshops, assessments, and roadmap discussions focused on business outcomes and risk reduction
  • Translate complex cybersecurity concepts into business-focused language and value propositions
  • Align security strategies with organizational goals, compliance requirements, and operational priorities
  • Position Kyndryl as a trusted long-term security transformation partner
  • Identify, qualify, and shape IAM, PAM, and Zero Trust opportunities
  • Support pipeline generation, opportunity development, proposal creation, and pursuit execution
  • Contribute to revenue growth, business development, and account expansion
  • Collaborate with Sales, Consulting, Alliance, and Delivery teams to create differentiated solutions and winning strategies
  • Develop new business opportunities through industry relationships and professional networks
  • Support renewals, expansions, and strategic cybersecurity transformation engagements
  • Serve as subject matter expert across IAM, PAM, Identity Governance, and Zero Trust architectures
  • Lead discussions on identity modernization, digital trust, workforce identity, and privileged access security
  • Guide clients in target-state architectures, transformation roadmaps, and implementation strategies
  • Collaborate with Microsoft, CyberArk, SailPoint, Okta, Ping Identity, and other alliance partners
  • Support opportunities from initial client engagement through solution definition and delivery transition
  • Act as an internal and external thought leader through client engagements, industry events, and alliance activities
  • Develop executive-level relationships within the Canadian cybersecurity market
  • Represent Kyndryl at conferences, executive roundtables, customer events, and partner engagements
  • Identify emerging market trends and help shape Kyndryl's Identity and Zero Trust strategy
  • Contribute to the growth of Digital Trust and Identity Security capabilities
  • Mentor and coach team members across the Cyber Resilience & Connectivity practice
  • Share expertise and contribute to capability development in Identity and Zero Trust
  • Foster collaboration across consulting, sales, delivery, and alliance organizations
  • Support Kyndryl's Diversity, Equity, and Inclusion objectives

Requirements

  • 10+ years of experience in cybersecurity, Identity & Access Management, Privileged Access Management, Zero Trust, or security architecture
  • Experience supporting consultative, advisory, pre-sales, or business development engagements
  • Demonstrated ability to build and maintain executive-level client relationships
  • Proven experience identifying, shaping, and supporting security transformation opportunities
  • Strong understanding of Identity-centric security architectures and Zero Trust frameworks
  • Experience translating technical cybersecurity concepts into measurable business outcomes
  • Experience working with IAM and PAM technologies such as Microsoft Entra ID, CyberArk, SailPoint, Okta, Ping Identity, or similar platforms
  • Strong communication, presentation, and stakeholder management skills
  • Ability to influence decision-makers across business and technical audiences
  • Experience working collaboratively with sales, consulting, delivery, and alliance organizations
  • Experience within consulting, systems integration, managed services, or cybersecurity advisory organizations preferred
  • Established network of executive cybersecurity contacts within the Canadian market preferred
  • Experience supporting alliance-driven pursuits preferred
  • Experience supporting large enterprise and regulated industry clients preferred
  • Cybersecurity certifications such as CISSP, CCSP, TOGAF, SABSA, Microsoft, CyberArk, or SailPoint certifications preferred
  • Bachelor's degree in Information Technology, Cybersecurity, Business, Engineering, or a related field preferred

Benefits

  • Flexible, supportive environment
  • Well-being prioritized
  • World-class training, certifications, and professional development opportunities
  • Career development and career journey support
  • Dynamic, hybrid-friendly culture
  • Be Well programs supporting financial, mental, physical, and social health
  • Personalized development goals and continuous feedback
  • Cutting-edge learning opportunities
  • Certifications with Microsoft, Google, and Amazon
  • Coaching and hands-on experiences

Job type

Full Time

Experience level

SeniorLead

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Cyber Security

Location requirements

RemoteCanada

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