Management information technician extracting data, developing systems, and producing reports for Desjardins. Supporting technical projects, operational processes, and user training in a hybrid role.
About the role
- Mining Parts Advisor supporting Liebherr equipment operations and customer maintenance projects in Sparwood, British Columbia. Managing parts orders, technical support, logistics, warehouse activities, and mine site deliveries.
Responsibilities
- Act as a Mining Parts Advisor supporting a significant mining project with Elk Valley Resources
- Provide parts sales and administration, ensuring customers receive correct components quickly and efficiently
- Provide technical parts support to service teams by diagnosing parts requirements and identifying effective maintenance and repair solutions
- Coordinate logistics and distribution activities for timely delivery of parts to customers and field operations
- Provide parts advice and expertise to internal and external mining customers
- Ensure correct parts orders with technicians and service supervisors
- Process parts orders, quotes, non-stock orders, purchase orders, returns, and factory communications
- Enter invoices into customer portals and email invoices to customers; correct billing errors
- Communicate with Service Teams and Parts Planners regarding part performance, stocking issues, and improvements
- Monitor parts movement from source to destination with planners, warehouse teams, and third-party logistics vendors
- Coordinate parts and consumables procurement with Field Service Managers, Supervisors, and Technicians
- Build relationships with Liebherr factories and distribution centers
- Participate in branch and remote warehouse inventory counts
- Assist with mine site delivery logistics and operations, including occasional direct delivery
- Provide warehouse support, including receiving, remote warehouse setup, factory returns, orders, and maintenance
- Champion Liebherr Environmental, Health and Safety standards
- Perform other duties as assigned
Requirements
- 2+ Years Experience as a Certified Journeyman Parts Technician
- Day and night shift requirements on a 14-day rotation
- Class 5 License with a requirement to drive to local mine site on emergency occasions (unplanned machine downtime) to deliver parts
- Able to access restricted Mine sites (Drug and Alcohol Tests, Security Check)
- Forklift Certification, or the ability or obtain and maintain certification
- Experience and familiarity with Mining operations and machinery is beneficial
- Primary work location is Elkford/Sparwood BC (95%)
- Some travel may be required to other regional locations for training and/or remote site part management
- Ability to operate medium (8T) and large (36T) forklifts and OH cranes (20T)
Benefits
- $5.10/h in premiums, additional to the base pay
- Competitive wages with overtime opportunities available
- Travel allowance $1200.00
- Accommodations provided by Liebherr during the shift, at no cost to the employee
- Extensive benefits with employer paid premiums starting day 1
- Paid vacation starting at 3 weeks
- 6 dedicated family, health and wellness days
- 6% employer RRSP matching
- $3000 annual allowance for continuing education
- $600 annual safety boot allowance
- $400 safety glasses allowance
- Apprenticeship opportunities available
- International training & development work opportunities for select roles
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