Mining Parts Advisor coordinating parts sales, technical support, orders, and logistics for Liebherr Canada’s mining equipment customers. Supporting mine-site deliveries, warehouses, and service teams.
Responsibilities
Champion Liebherr Environmental, Health and Safety standards
Provide parts advice and expertise to Mining customers, internal and external
Ensure correct parts orders with technicians and service supervisors using technical knowledge of parts components and systems
Process parts orders and specified quotes
Create purchase orders when necessary
Process non-stock orders and communicate with the factory
Communicate with Service Team and Parts Planners on part performance, stocking issues and improvement opportunities
Provide technical assistance in quotes
Process returns according to Liebherr Canada policy and procedure
Enter invoices into customer portals and email invoices to customers where applicable
Correct billing errors
Monitor parts movement from source to destination with planners, warehouse team members and third-party logistics vendors
Administrate parts required for support equipment and procurement of consumables with Field Service Managers, Supervisors, and Technicians
Build relationships with Liebherr factories and distribution centers
Participate in branch and remote warehouse inventory counts
Assist in logistics and operations for mine site deliveries, including quotes, directives, communication, coordination, and occasional direct delivery
Provide warehouse support, including receiving, remote warehouse setup, factory returns, affiliate/factory orders, and warehouse maintenance
Perform other duties as assigned
Requirements
Professionals entry level
Day and night shift requirements on a 14-day rotation
Class 5 License is mandatory
Requirement to drive to local mine site on emergency occasions to deliver parts
Primary work location is Elkford/Sparwood BC (95%)
Some travel may be required to other regional locations for training and/or remote site part management
Able to access restricted Mine sites (Drug and Alcohol Tests, Security Check)
Able to operate medium (8T) and large (36T) forklifts and OH cranes (20T)
Benefits
Competitive wages with overtime opportunities
Extensive benefits with employer paid premiums starting day 1
Paid vacation starting at 3 weeks
6 dedicated family, health and wellness days
6% employer RRSP matching
$3000 annual allowance for continuing education
$600 annual safety boot allowance
$400 safety glasses allowance
Apprenticeship opportunities available
International training & development work opportunities for select roles
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