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About the role

  • SRE Manager leading platform engineering teams across reliability and developer experience. Improving Lightspeed’s global cloud commerce SaaS platform through scalable infrastructure and automation.

Responsibilities

  • Lead two teams of 4–6 platform engineers across Site Reliability Engineering and Developer Experience
  • Ensure reliability, scalability, and optimal performance of Lightspeed’s global cloud-based POS SaaS platform
  • Coach, mentor, guide, and motivate senior cross-functional cloud platform engineers
  • Drive performance management, goal setting, and individual development plans
  • Foster teamwork, creativity, innovation, and high performance
  • Develop and execute the SRE team’s strategic vision aligned with company objectives
  • Understand business-unit roadmaps and cross-business interactions
  • Define the team vision and prioritize projects improving developer experience, production stability, and scalability
  • Build and project-manage the team roadmap and establish execution processes
  • Lead scalable, reliable, and efficient infrastructure design and implementation using modern cloud technologies
  • Drive automation for deployment, monitoring, and operational processes
  • Collaborate with engineering, product, and SRE teams across departments
  • Drive cross-organization projects
  • Communicate with stakeholders, gather requirements, provide updates, and address concerns
  • Participate in the on-call rotation roster when required

Requirements

  • Proven experience working autonomously on projects across multiple streams of work
  • Track record of successful project delivery through high-performing teams
  • Extensive hands-on experience with cloud infrastructure providers such as AWS and GCP
  • Proven expertise in orchestrating and managing infrastructure through code
  • Experience across engineering and leadership roles
  • Ability to lead large teams across complex projects and shape the strategic and technical direction of the platform engineering team
  • Ability to provide strategic direction and set long-term team objectives
  • Proven experience implementing improvements to processes spanning team boundaries
  • Experience leading medium to large-sized teams of platform engineers
  • Applicants must disclose criminal convictions; criminal record checks are part of the hiring process
  • Legal eligibility to work in Canada is required

Benefits

  • A flexible work environment
  • Flexible paid time off and remote work policies
  • Equity options
  • Contributions to your pension plan
  • Training opportunities
  • Health and wellness credit
  • Time off to volunteer
  • Interest groups and employee-led networks
  • Social committees
  • Sponsored sports teams
  • Computer purchase program for a personal MacBook
  • Enhanced parental leave
  • Continuous learning opportunities
  • Global mobility
  • Benefits designed to support employees

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

AWSCloudGoogle Cloud Platform

Location requirements

HybridMontrealCanada

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