Freelance social media marketer developing film audience growth and brand strategy. Guiding Instagram, TikTok, short - form video, community, and paid social initiatives.
LC
Social Media Manager – 13-Month Fixed-Term Contract
Posted 2 weeks ago
About the role
- Social media manager shaping brand strategy and content for Lightspeed’s global commerce platform. Leading social teams, campaigns, reporting, and regional alignment across markets.
Responsibilities
- Maintain and evolve Lightspeed’s global social media strategy in alignment with business and marketing objectives
- Guide channel strategies and content pillars across global social channels, focusing on Retail and Hospitality
- Manage and support a team of a Social Media Specialist, Community Management Specialist, and Social Media Intern
- Manage the social media production agency relationship and collaborate with Design and Motion teams on social-first content and case studies
- Provide strategic direction, feedback, and approvals for content production
- Partner with Brand, PR, Product Marketing, Integrated Marketing, Events, and other teams on campaigns and initiatives
- Partner with North America, EMEA, and APAC teams to ensure cohesive global brand presence and regional alignment
- Manage Lightspeed Quebec’s social presence and local channel strategy
- Guide monthly organic social media reporting and use performance and audience data to optimise strategy
- Support planning, briefing, management, and measurement of brand and social media campaigns
- Oversee content calendar planning, briefing, approvals, asset delivery, and publishing
- Guide and approve the Life at Lightspeed employee advocacy and culture storytelling program
- Report to the Senior Director, Communications
Requirements
- 6+ years of experience in social media management, ideally within an established brand
- Experience managing a creative, content or social media team, including supporting team development and setting priorities
- Experience developing and managing social media strategies across different platforms and audiences
- Experience working with creative partners and agencies to develop and deliver social-first content and campaigns
- Ability to use social media performance data to identify insights and inform content and strategy
- Familiarity with social media management, listening, and analytics tools
- Fluency in spoken and written English and French
- Located in Montreal
- Fluency in English as a working language is required
- Experience in technology or SaaS, particularly e-commerce or point-of-sale solutions, is an asset
- Experience across global and regional social media programs is an asset
- Experience with advanced social media advertising strategies and budget management is an asset
- Experience implementing AI tools into workflows is an asset
Benefits
- 13-month fixed-term contract
- Inclusive and barrier-free workplace
- Accommodations available on request for candidates taking part in all aspects of the selection process
Job title
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Degree requirement
No Education Requirement
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