Social Media Manager – 13-Month Fixed-Term Contract

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About the role

  • Gestionnaire des médias sociaux chez Lightspeed, entreprise technologique montréalaise. Pilotage de la stratégie, de l’équipe, du contenu et des campagnes sur les marchés mondiaux et québécois.

Responsibilities

  • Maintain and evolve Lightspeed’s overall social media strategy, aligning it with company and marketing objectives
  • Evolve and optimize platform strategies and content pillars globally and locally
  • Identify opportunities to strengthen brand presence, content, and audience engagement
  • Manage and support a team comprising a Social Media Specialist, a Community Management Specialist, and a Social Media Intern
  • Set priorities, provide guidance and mentorship, and ensure clear allocation of responsibilities
  • Manage the relationship with the production agency and collaborate with internal Design teams to develop social media content and case studies
  • Provide strategic direction, feedback, and necessary approvals throughout the production process
  • Serve as a key social media partner to the Brand, Public Relations, Product Marketing, Events, and other teams
  • Integrate social media into company campaigns and initiatives from planning through execution
  • Collaborate with teams across North America, Europe, and APAC to ensure a consistent brand presence
  • Manage Lightspeed Québec’s social media presence and adapt the strategy for the Quebec market
  • Lead the monthly reporting process for organic social media and share key insights
  • Use performance and audience data to determine what is working and evolve the strategy
  • Contribute to the planning, management, and measurement of brand and social media campaigns
  • Track content calendars, briefs, approvals, and post deliverables
  • Advise on and approve content for the Life at Lightspeed program and support employee engagement initiatives

Requirements

  • At least 6 years of experience in social media management, ideally within an established brand
  • Experience managing a content creation, marketing, or social media team, including team development and priority setting
  • Experience developing and managing social media strategies, with the ability to adapt content and approaches to different platforms and audiences
  • Experience collaborating with creative partners and agencies to develop and produce social-first content and campaigns
  • Comfortable using social media performance data to derive insights and inform content and strategy
  • Knowledge of social media management, listening, and analytics tools
  • Excellent written and spoken French and English
  • Experience in the technology or SaaS industry, particularly in e-commerce or point-of-sale solutions, is an asset
  • Experience with global and regional social media is an asset
  • Experience with social media advertising, including budget management and optimization, is an asset
  • Experience integrating artificial intelligence tools into workflows is an asset

Benefits

  • 13-month fixed-term contract

Job type

Contract

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridMontrealCanada

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