People Experience Coordinator

Posted 6 hours ago

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About the role

  • People Experience Coordinator supporting employee records, compliance, and employee relations at Lush Handmade Cosmetics. Coordinating People Experience programs across Canada and the United States.

Responsibilities

  • Provide administrative support to the People Experience team, including scheduling meetings and preparing documentation
  • Maintain accurate and confidential employee files and personnel records in compliance with company policies and legal requirements
  • Assist with data entry, reporting, and audits
  • Support compliance activities, including document tracking and certifications
  • Respond to basic people and culture policy inquiries and escalate complex questions as appropriate
  • Coordinate logistics for People Experience initiatives, training sessions, and monthly reporting follow-up with respective markets
  • Support employee relations matters, including performance concerns, conduct issues, conflict resolution, and policy interpretation
  • Partner with benefits regarding leave maintenance and return-to-work coordination
  • Assist with intake, documentation, and coordination of employee relations cases
  • Support workplace investigations by gathering information, preparing documentation, coordinating interviews, and maintaining files
  • Support employee engagement and compliance initiatives, occasional site visits, audits, and training coordination
  • Administer and maintain the North America Tenure Program across Canada and the United States

Requirements

  • 1+ years of experience in Human Resources, with exposure to employee relations, investigations, or people compliance
  • Fluency in both English and French, with effective verbal and written communication
  • Working knowledge of employment legislation and HR best practices
  • Strong written and verbal communication skills, with ability to handle sensitive matters professionally and discreetly
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Sound judgment, attention to detail, and a high degree of confidentiality
  • Proficiency with Google Workspace tools
  • Post-secondary education in Human Resources, Business Administration, or a related field preferred
  • CHRP/working toward designation is an asset

Benefits

  • Additional bonus program and total rewards eligibility
  • Remote work in Canada or the United States
  • Accessible employment practices and accommodation support during recruitment
  • Equal opportunity employment

Job type

Full Time

Experience level

Junior

Salary

CA$50,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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