People Experience Coordinator supporting employee records, compliance, and employee relations at Lush Handmade Cosmetics. Coordinating People Experience programs across Canada and the United States.
Responsibilities
Provide administrative support to the People Experience team, including scheduling meetings and preparing documentation
Maintain accurate and confidential employee files and personnel records in compliance with company policies and legal requirements
Assist with data entry, reporting, and audits
Support compliance activities, including document tracking and certifications
Respond to basic people and culture policy inquiries and escalate complex questions as appropriate
Coordinate logistics for People Experience initiatives, training sessions, and monthly reporting follow-up with respective markets
Support employee relations matters, including performance concerns, conduct issues, conflict resolution, and policy interpretation
Partner with benefits regarding leave maintenance and return-to-work coordination
Assist with intake, documentation, and coordination of employee relations cases
Support workplace investigations by gathering information, preparing documentation, coordinating interviews, and maintaining files
Support employee engagement and compliance initiatives, occasional site visits, audits, and training coordination
Administer and maintain the North America Tenure Program across Canada and the United States
Requirements
1+ years of experience in Human Resources, with exposure to employee relations, investigations, or people compliance
Fluency in both English and French, with effective verbal and written communication
Working knowledge of employment legislation and HR best practices
Strong written and verbal communication skills, with ability to handle sensitive matters professionally and discreetly
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Sound judgment, attention to detail, and a high degree of confidentiality
Proficiency with Google Workspace tools
Post-secondary education in Human Resources, Business Administration, or a related field preferred
CHRP/working toward designation is an asset
Benefits
Additional bonus program and total rewards eligibility
Remote work in Canada or the United States
Accessible employment practices and accommodation support during recruitment
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