Director, Expense FP&A – Canada Segment

Posted 6 days ago

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About the role

  • Finance director leading expense FP&A, forecasting, and governance for Manulife’s Canadian financial-services segment. Advising business leaders and developing high-performing FP&A teams.

Responsibilities

  • Lead the end-to-end expense FP&A agenda for the Canada Segment, including forecasting, planning, risks and opportunities, management reporting, and executive presentations
  • Serve as the primary finance business partner to Canada Business Unit leaders across Retail Insurance, Group Benefits, Affinity, Bank, Wealth, and other segment functions
  • Provide financial guidance, insights, and recommendations for strategic, operational, and investment decisions
  • Improve forecast accuracy, transparency, and predictability through financial analysis, business engagement, and disciplined planning
  • Identify productivity opportunities, optimize expense performance, and support achievement of financial targets
  • Support executive discussions on growth initiatives, business cases, operating expense management, workforce planning, and investment prioritization
  • Collaborate with Group Finance, Global Functions Finance, and other partners on planning and reporting
  • Provide financial oversight and challenge across Canada Segment operating expenses
  • Lead expense reviews, variance analysis, and root-cause assessments
  • Support governance and approval processes for significant investments, productivity initiatives, organizational changes, and business cases
  • Ensure expenditures comply with enterprise financial policies, governance standards, and control requirements
  • Deliver actionable insights for performance discussions and leadership decisions
  • Advance FP&A through process simplification, automation, enhanced analytics, and self-service reporting
  • Improve planning, forecasting, and management reporting efficiency, scalability, and effectiveness
  • Support Finance Transformation initiatives and implement FP&A best practices
  • Contribute to the Expense FP&A operating model and execution excellence across Finance
  • Advise senior Finance leaders on expense management, forecasting methodologies, and performance improvement
  • Foster collaboration across Segment Finance, Corporate Functions, and Enterprise FP&A teams
  • Lead, coach, and develop FP&A professionals
  • Build organizational capability through talent development, succession planning, and continuous learning
  • Establish accountability while supporting employee engagement, growth, and career progression

Requirements

  • 10+ years of progressive Finance experience with deep expertise in FP&A, business partnering, and executive stakeholder management
  • Experience supporting large business units, segments, or P&L organizations within financial services or similarly complex environments
  • Proven ability to influence senior leaders and drive business decisions through financial insights and trusted advisory relationships
  • Demonstrated experience leading forecasting, planning, expense management, and performance reporting processes
  • Strong track record of driving process improvement, transformation, and operational excellence initiatives
  • Experience managing and developing high-performing teams
  • Undergraduate degree in Finance, Accounting, Economics, Business, or a related field
  • Strategic mindset connecting financial performance, business strategy, growth objectives, and expense management
  • Exceptional relationship-building and influencing skills with senior executives and business leaders
  • Strong commercial acumen and ability to translate complex financial data into actionable business insights
  • Excellent communication, executive presentation, and financial storytelling capabilities
  • Ability to balance long-term strategic priorities with short-term operational execution
  • High degree of judgment, accountability, and governance orientation
  • Advanced analytical and problem-solving skills
  • Ability to thrive in a fast-paced environment while managing multiple priorities and stakeholder requirements
  • Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages will be required
  • CPA, CFA, MBA, or equivalent professional designation preferred

Benefits

  • Flexible environment supporting well-being and inclusion
  • Learning and career growth support
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans
  • Pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Statutory leaves of absence
  • Incentive compensation tied to business and individual performance

Job type

Full Time

Experience level

Lead

Salary

CA$125,100 - CA$175,100 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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