Manager, Canadian Legacy & Inforce Management

Posted 5 hours ago

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About the role

  • Manager optimizing Manulife’s Canadian Universal Life insurance portfolio and rate-crediting governance. Improving legacy insurance profitability, ROE, capital efficiency, and policy administration.

Responsibilities

  • Become a subject matter expert on Manulife’s inforce portfolio of Universal Life insurance products, investment accounts, and UL Rate Crediting process
  • Support management, control, and governance surrounding UL Rate Crediting
  • Ensure proper management of UL products consistent with contractual obligations
  • Coordinate external data sources supporting UL Rate Crediting and downstream reports
  • Collaborate with CDIFS to ensure proper calculation of UL crediting rates
  • Collaborate with IS, Operations, Valuation, Hedging, and external vendors on downstream use of UL crediting rates
  • Investigate issues, assess options and impacts, and recommend solutions with clear rationale
  • Identify and lead process improvements and automation
  • Write formal recommendation memos and document processes, methodologies, and risks
  • Represent Canadian Legacy & Inforce Management in fund rationalization projects
  • Support optimization projects targeting ROE accretion
  • Partner with Valuation teams to model earnings and capital impacts
  • Liaise with administrative operations to ensure sound actuarial principles in UL insurance administration
  • Identify project risks, manage and escalate issues, and take required actions
  • Work with internal and external Legal Counsel to mitigate legal and reputation risk
  • Support ad-hoc requests from senior leaders, clients, and advisors
  • Become the technical owner of identified pain points and issues on Canadian Legacy products and propose solutions with the Canadian Special Case team

Requirements

  • 5+ years of experience working within an actuarial/finance area
  • Strong analytical and problem-solving skills
  • Ability to process large amounts of information and summarize effectively
  • Proficient in Microsoft Excel, including VBA and Power Queries
  • Strong verbal and written communications skills
  • Ability to work independently and in cross-functional teams
  • Results oriented; able to balance expectations, work under tight deadlines, and handle challenging priorities
  • Consistently demonstrating company values
  • Excellent customer/shareholder focus and commitment to quality
  • Previous experience with UL insurance and investments preferred
  • Working knowledge of various administrative systems preferred
  • Background in coding, specifically SQL, preferred

Benefits

  • Flexible work environment
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans
  • Pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Statutory leaves of absence
  • Learning and career growth support
  • Inclusion and well-being support
  • Incentive programs and incentive compensation tied to business and individual performance

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$86,110 - CA$136,110 per year

Degree requirement

No Education Requirement

Tech skills

SQLVBA

Location requirements

HybridHalifaxCanada

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