Manager optimizing Manulife’s Canadian Universal Life insurance portfolio and rate-crediting governance. Improving legacy insurance profitability, ROE, capital efficiency, and policy administration.
Responsibilities
Become a subject matter expert on Manulife’s inforce portfolio of Universal Life insurance products, investment accounts, and UL Rate Crediting process
Support management, control, and governance surrounding UL Rate Crediting
Ensure proper management of UL products consistent with contractual obligations
Coordinate external data sources supporting UL Rate Crediting and downstream reports
Collaborate with CDIFS to ensure proper calculation of UL crediting rates
Collaborate with IS, Operations, Valuation, Hedging, and external vendors on downstream use of UL crediting rates
Investigate issues, assess options and impacts, and recommend solutions with clear rationale
Identify and lead process improvements and automation
Write formal recommendation memos and document processes, methodologies, and risks
Represent Canadian Legacy & Inforce Management in fund rationalization projects
Support optimization projects targeting ROE accretion
Partner with Valuation teams to model earnings and capital impacts
Liaise with administrative operations to ensure sound actuarial principles in UL insurance administration
Identify project risks, manage and escalate issues, and take required actions
Work with internal and external Legal Counsel to mitigate legal and reputation risk
Support ad-hoc requests from senior leaders, clients, and advisors
Become the technical owner of identified pain points and issues on Canadian Legacy products and propose solutions with the Canadian Special Case team
Requirements
5+ years of experience working within an actuarial/finance area
Strong analytical and problem-solving skills
Ability to process large amounts of information and summarize effectively
Proficient in Microsoft Excel, including VBA and Power Queries
Strong verbal and written communications skills
Ability to work independently and in cross-functional teams
Results oriented; able to balance expectations, work under tight deadlines, and handle challenging priorities
Consistently demonstrating company values
Excellent customer/shareholder focus and commitment to quality
Previous experience with UL insurance and investments preferred
Working knowledge of various administrative systems preferred
Background in coding, specifically SQL, preferred
Benefits
Flexible work environment
Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days
Statutory leaves of absence
Learning and career growth support
Inclusion and well-being support
Incentive programs and incentive compensation tied to business and individual performance
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