Project Manager leading global HR technology and transformation initiatives at Manulife, an international financial services provider. Coordinating enterprise platforms, automation, data, responsible AI, governance, and adoption.
Responsibilities
Lead complex, global business and technology initiatives from discovery and planning through implementation, transition to operations, adoption, and value realization
Translate approved outcomes into executable delivery plans, governance structures, milestones, and success measures with business and product leaders
Select and apply predictive, Agile, or hybrid delivery methods
Own integrated plans, budgets, forecasts, resources, vendors, dependencies, risks, issues, assumptions, and benefits
Build alignment across business owners, product teams, HR, technology, operations, Legal, Privacy, Security, Risk, Compliance, and external partners
Embed privacy, security, regulatory, records, accessibility, data, and responsible AI requirements into delivery plans and stage gates
Drive change readiness and adoption through stakeholder engagement, communications, learning, process changes, operating model impacts, and reinforcement
Use delivery data and AI-enabled tools responsibly to improve forecasting, decision-making, risk sensing, reporting, and team productivity
Provide decision-oriented reporting on outcomes, milestones, financials, capacity, risks, dependencies, adoption, and benefits
Establish sustainable transition to Day 2 operations, including ownership, support processes, service measures, release planning, documentation, and continuous improvement
Coach project teams and strengthen delivery discipline, transparent accountability, inclusive collaboration, and learning
Requirements
7+ years of progressive project management experience delivering large-scale, cross-functional technology or transformation initiatives in global, matrixed environments
Experience in HR technology, employee experience, or financial services preferred
Experience implementing enterprise platforms, preferably Workday Learning, Talent, Performance, or Succession, and learning technologies such as Sana Learn
PMP strongly preferred
Recognized Agile or scaled delivery credential such as PMI-ACP, Certified ScrumMaster, Professional Scrum Master, or SAFe Agilist is an asset
Recognized change management credential such as Prosci Change Management certification or CCMP is an asset
Training or certification in responsible AI, AI project management, data governance, privacy, cybersecurity, or risk management is an asset
Practical experience delivering AI-enabled or data-intensive initiatives preferred
Strong command of predictive, Agile, and hybrid delivery, including business cases, integrated planning, financial management, vendor delivery, dependency management, governance, benefits realization, and transition to operations
Working knowledge of enterprise architecture, integrations, APIs, data flows, testing, release management, controls, and service management
Experience with Jira, Confluence, Smartsheet, Microsoft 365, or equivalent platforms, including responsible use of AI-enabled productivity tools
Executive-level communication, facilitation, influence, and decision support skills
Strong analytical judgement, curiosity, adaptability, and comfort leading through ambiguity, organizational change, and distributed time zones
Bachelor’s degree or equivalent practical experience in business, technology, human resources, engineering, or a related field
Benefits
Continuous learning, coaching, and exposure to leading HR platforms, automation, data, and responsible AI
Inclusive global team environment with flexibility, well-being, recognition, open collaboration, and shared success
Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension and a global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days
Statutory leaves of absence
Incentive programs and incentive compensation tied to business and individual performance
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