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About the role

  • Project Manager leading global HR technology and transformation initiatives at Manulife, an international financial services provider. Coordinating enterprise platforms, automation, data, responsible AI, governance, and adoption.

Responsibilities

  • Lead complex, global business and technology initiatives from discovery and planning through implementation, transition to operations, adoption, and value realization
  • Translate approved outcomes into executable delivery plans, governance structures, milestones, and success measures with business and product leaders
  • Select and apply predictive, Agile, or hybrid delivery methods
  • Own integrated plans, budgets, forecasts, resources, vendors, dependencies, risks, issues, assumptions, and benefits
  • Build alignment across business owners, product teams, HR, technology, operations, Legal, Privacy, Security, Risk, Compliance, and external partners
  • Embed privacy, security, regulatory, records, accessibility, data, and responsible AI requirements into delivery plans and stage gates
  • Drive change readiness and adoption through stakeholder engagement, communications, learning, process changes, operating model impacts, and reinforcement
  • Use delivery data and AI-enabled tools responsibly to improve forecasting, decision-making, risk sensing, reporting, and team productivity
  • Provide decision-oriented reporting on outcomes, milestones, financials, capacity, risks, dependencies, adoption, and benefits
  • Establish sustainable transition to Day 2 operations, including ownership, support processes, service measures, release planning, documentation, and continuous improvement
  • Coach project teams and strengthen delivery discipline, transparent accountability, inclusive collaboration, and learning

Requirements

  • 7+ years of progressive project management experience delivering large-scale, cross-functional technology or transformation initiatives in global, matrixed environments
  • Experience in HR technology, employee experience, or financial services preferred
  • Experience implementing enterprise platforms, preferably Workday Learning, Talent, Performance, or Succession, and learning technologies such as Sana Learn
  • PMP strongly preferred
  • Recognized Agile or scaled delivery credential such as PMI-ACP, Certified ScrumMaster, Professional Scrum Master, or SAFe Agilist is an asset
  • Recognized change management credential such as Prosci Change Management certification or CCMP is an asset
  • Training or certification in responsible AI, AI project management, data governance, privacy, cybersecurity, or risk management is an asset
  • Practical experience delivering AI-enabled or data-intensive initiatives preferred
  • Strong command of predictive, Agile, and hybrid delivery, including business cases, integrated planning, financial management, vendor delivery, dependency management, governance, benefits realization, and transition to operations
  • Working knowledge of enterprise architecture, integrations, APIs, data flows, testing, release management, controls, and service management
  • Experience with Jira, Confluence, Smartsheet, Microsoft 365, or equivalent platforms, including responsible use of AI-enabled productivity tools
  • Executive-level communication, facilitation, influence, and decision support skills
  • Strong analytical judgement, curiosity, adaptability, and comfort leading through ambiguity, organizational change, and distributed time zones
  • Bachelor’s degree or equivalent practical experience in business, technology, human resources, engineering, or a related field

Benefits

  • Continuous learning, coaching, and exposure to leading HR platforms, automation, data, and responsible AI
  • Inclusive global team environment with flexibility, well-being, recognition, open collaboration, and shared success
  • Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans, including pension and a global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance

Job type

Full Time

Experience level

SeniorLead

Salary

CA$92,900 - CA$142,900 per year

Degree requirement

Bachelor's Degree

Tech skills

Cyber SecurityPMP

Location requirements

HybridTorontoCanada

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