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About the role

  • Senior Project Manager leading complex SaaS implementations for colleges and universities. Owning delivery governance, customer outcomes, and project-manager mentorship across Professional Services.

Responsibilities

  • Lead complex customer implementation projects from planning through successful completion
  • Build trusted relationships with customer stakeholders and executive sponsors
  • Own project scope, schedule, budget, governance, quality, and customer communications
  • Coordinate delivery across Functional Consulting, Technical Consulting, Digital Experience, Quality Assurance, Product, and Customer Success
  • Facilitate project governance meetings, steering committees, and executive updates
  • Mentor Project Managers and support continuous improvement across Project & Program Management
  • Leverage AI to improve project planning, governance, communication, and delivery effectiveness
  • Contribute to improving project management standards and customer delivery practices

Requirements

  • 5+ years of project management experience within software, SaaS, or Professional Services
  • Demonstrated success leading complex customer implementations
  • Strong project governance, stakeholder management, and communication skills
  • Experience mentoring Project Managers or leading delivery teams
  • Strong organizational leadership and customer relationship skills
  • Passion for delivery excellence and continuous improvement

Benefits

  • Remote first workplace
  • Rewards and recognition programs
  • Learning and development opportunities
  • Opportunity to make a difference for universities and students

Job type

Full Time

Experience level

Senior

Salary

$100,000 - $125,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteUnited States

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