Service Centre Representative providing face-to-face customer service for Manitoba Public Insurance products and services. Responsible for issuing, renewing, and updating driver’s licenses, and communicating with customers regarding suspensions.
Responsibilities
Provide face-to-face customer service related to Manitoba Public Insurance products, services and policies
Issue, renew and/or update driver’s licences
Perform Canada wide searches on the Driver Licence System (zScope)
Issue driving in force letters, conditional licences, permits, and/or suspension notices
Communicate to customers regarding driver’s licence suspensions
Create testing appointment services
Schedule test appointments and collect payment
Verify customer identity and conduct vision tests
Administer electronic and oral knowledge tests
Provide assistance in motorcycle testing
Sell Vehicle Safety supplies
Administer salesperson and dealer tests
Register and schedule customers for Driver Z classes
Reschedule estimate and adjuster appointments
Print and witness Total Loss documents
Requirements
High school diploma or equivalent
Three years of customer service and administrative office experience
Experience working with MPI products and services is an asset
Intermediate 2 oral French Language skills are required
Candidates must have a valid driver’s licence
Visual acuity must be correctable to 20/20 with lenses and be free of colour blindness for employees who perform additional enhanced identity interview duties
Benefits
Health benefits
Employees can choose flexible health, dental and vision plans
Health spending account
Travel health coverage
Other extended health benefits such as ambulance, massage and physiotherapy
Registered pension plan
Group, dependent, and optional life insurance coverage
Part - time Field Representative delivering OSCIA workshops, cost - share programs, and inspections. Engaging Ontario farmers and agricultural partners to support sustainable rural agriculture.
Asset Protection Representative safeguarding Loblaw grocery and pharmacy stores in Edmonton. Preventing theft, conducting investigations, detaining offenders, and collaborating with law enforcement.
Mortgage representative developing financing relationships and offers for Desjardins, Quebec’s leading mortgage lender. Hybrid role focused on prospecting, real estate partnerships, and client needs.
Asset Protection Representative protecting Loblaw’s grocery and pharmacy operations in Winnipeg. Preventing theft, conducting investigations, and collaborating with law enforcement and store leadership.
TD credit card representative supporting customers with account inquiries, issues, and product advice. Delivering compliant contact - centre service through hybrid work in London, Ontario.
Service Centre Representative delivering Manitoba Public Insurance licensing, registration, insurance, and claims services. Providing face - to - face customer support and processing driver, vehicle, and claims transactions.