About the role

Bilingual Credit Analyst reviewing and deciding automotive finance applications for Nissan Canada. Investigating credit risk and supporting dealers through phone-based customer service.

Responsibilities

Review, analyze, and make decisions on credit applications
Speak with dealers when more information is required or when applications will be declined or conditioned
Perform investigations on credit applications, including pulling bureaus, verifying fraud alerts, and contacting banks and other credit institutions
Perform data entry for new and rehashed applications within a two-hour turnaround time when required
Review all contracts on hold in discounting
Answer incoming dealer calls using a call center telephone system
Make outbound calls to dealers when required
Provide effective customer service to dealers by telephone or fax

Minimum 1-3 years’ experience in retail or consumer credit; auto lending experience is an asset
Ability to communicate clearly and professionally with dealers, co-workers, managers, and staff from other departments
Interpersonal skills, complex problem-solving, and decision-making abilities
Willingness to work flexible shifts from as early as 8:30 a.m. to as late as 10:00 p.m. EST
Saturdays included in the work schedule
Proficiency with MS applications
Bilingual French and English written and spoken is mandatory
Understanding and analysis of financial statements preferred
University or College degree preferred
Must be legally authorized to work in Canada
Successful completion of background screenings required
Visa sponsorship is not available