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About the role
- Manager leading Norfolk County’s municipal applications, data warehousing, compliance, vendors, and IT projects. Supervising staff and ensuring reliable systems supporting critical municipal services.
Responsibilities
- Lead the design, support, and evaluation of municipal information systems, including financial, customer relations, resource planning, social services, property, and asset systems
- Manage data warehousing, including retention, classification, and analytics
- Manage project work plans and adapt them to changing needs
- Supervise staff responsible for municipal information systems
- Evaluate and report on municipal systems performance, identify improvement opportunities, and refine targets for future releases
- Manage information systems projects, including costs, quality, time, and risk
- Manage contracted information systems work provided by outside agencies
- Manage PCI compliance, PIPEDA, and privacy audits
- Assist in developing information technology policies and procedures
- Provide backup support for all information technology functions
- Promote effective and appropriate use of information technology
- Provide progress reports at meetings
- Keep current on technology changes and innovations
- Participate in a rotating on-call schedule to provide after-hours support for critical systems and services
- Perform other duties as assigned
Requirements
- Three (3) or four (4) year University degree or Community College Diploma in computer science or technology studies, or equivalent
- Additional courses and certifications as changing technology requires
- Over five (5) years of experience to be familiar with scope of position, or equivalent previous experience
- Two years of experience in project management and/or supervising staff
- Valid Ontario driver’s license and access to a reliable vehicle
- Computer expertise in support of Microsoft SQL environments
- Computer expertise in support of Microsoft Server environments
- Computer expertise in application support
- Computer expertise in support of application programming interfaces (API)
Benefits
- Permanent full-time position
- 35 hours worked per week
- Potential flexible work arrangements based on operational requirements of the role
- Equal opportunity employer
- Accessibility accommodations available for all parts of the recruitment process
- Current Criminal Record Check, including Vulnerable Sector where required, and verification of education for successful applicants
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