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About the role

  • Enterprise Applications Analyst administering enterprise applications and integrations for Nutrition International, a global nutrition organization. Configuring systems, documenting processes, coordinating UAT, and supporting responsible AI adoption.

Responsibilities

  • Administer, configure, and maintain Nutrition International’s enterprise applications, including NetSuite OneWorld, Dynamics 365, Microsoft 365/SharePoint Online, HRIS, AbsorbLMS, Board, and custom applications
  • Develop and maintain functional and technical knowledge of supported applications, including modules, workflows, data models, and business use
  • Support the design, configuration, and maintenance of integrations between enterprise applications and cloud services
  • Configure, test, monitor, and document API-based and middleware integrations, including authentication, data mapping, and error handling
  • Engage business stakeholders to elicit, analyze, and document business and functional requirements
  • Translate business needs into functional specifications, process maps, user stories, and configuration/integration requirements
  • Create and maintain documentation for application configurations, standard operating procedures, process maps, integration specifications, and administrative runbooks
  • Ensure recurring processes, configuration changes, and integrations are documented, repeatable, auditable, and transferable
  • Plan, coordinate, and document user acceptance testing for application changes, enhancements, integrations, and implementations
  • Develop test plans, test cases, and test scripts; track results, defects, and resolutions
  • Administer application user accounts, roles, groups, and permissions according to IT standards and least-privilege principles
  • Support onboarding and offboarding related to application access and account provisioning/deprovisioning
  • Evaluate and help configure AI and generative-AI capabilities in enterprise applications
  • Support safe and effective adoption of AI capabilities by business users
  • Apply AI-assisted tools to draft documentation, summarize requirements, generate/review test cases, and analyze data while verifying accuracy

Requirements

  • Bachelor’s degree or diploma in Information Systems, Computer Science, Business Administration, or a related discipline
  • Around 3 years’ experience administering, configuring, and supporting enterprise/business applications
  • Experience with ERP systems such as NetSuite or Dynamics 365, Microsoft 365/SharePoint, HRIS, LMS, or similar
  • Business-analysis experience including requirements gathering, process mapping, functional specification, and stakeholder engagement
  • Experience coordinating and documenting UAT
  • Experience maintaining structured process and system documentation
  • Working knowledge of application integration and APIs, including REST/SOAP
  • Knowledge of data mapping, middleware, and integration/automation tooling
  • Scripting or workflow automation experience with PowerShell, Node.js, JavaScript, or Power Automate is an asset
  • Familiarity with AI and generative-AI capabilities in enterprise applications and productivity tools
  • Understanding of responsible AI use, including data privacy, security, accuracy, and verification, is an asset
  • Fluency in English is essential
  • Working capacity in French and other major languages is an advantage
  • Current legal entitlement to work in Canada
  • Successful completion of screening and reference checks, including safeguarding verifications
  • Availability to complete a written/technical assessment during recruitment

Benefits

  • Competitive market pay
  • Pension
  • Professional development allowance
  • Health & wellness allowance
  • Health and dental benefits
  • Four weeks of vacation plus public holidays and other leave
  • Flexible work hours
  • Collaborative and engaging work environment
  • Inclusive, equitable, and accessible work environment
  • Disability accommodations throughout the selection process

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$75,000 - CA$80,000 per year

Degree requirement

Associate's Degree

Tech skills

CloudERPJavaScriptNode.jsSOAP

Location requirements

HybridOttawaCanada

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