Senior People Systems Generalist scaling HRIS, employee operations, and compliance at Prenuvo, a proactive healthcare company. Managing systems, analytics, mobility, and lifecycle processes.
About the role
- People Operations Coordinator managing tier 1 HR processes for Optro’s AI-powered GRC platform. Automating service delivery with AI, Workday workflows, and employee self-service.
Responsibilities
- Own and execute tier 1 People Operations processes
- Serve as process lead for I-9 verifications, employee verifications and letters, elevated background checks, domestic and international relocation, working abroad requests, international business travel requests, and Workday processing
- Manage HR Service Desk tickets by prioritizing, responding to, and resolving employee requests
- Manage the HR inbox and direct communications to the appropriate person
- Keep process documentation current as processes evolve
- Maintain employee resources and People Team enablement materials
- Identify opportunities to improve operational efficiency through automation and AI
- Research, test, and implement AI workflows to reduce administrative tasks
- Help drive employee self-service while maintaining a strong employee experience
- Contribute to People Operations special projects, including program rollouts, system implementations, and systems integrations
Requirements
- Min 1 year of experience as a People Ops, Recruiting Coordinator, or related experience
- Hands-on experience using AI tools to increase productivity
- High curiosity to learn and explore new systems and AI capabilities, including Google Gemini, ChatGPT, and Claude
- Strong organizational skills with the ability to effectively prioritize tasks
- Excellent attention to detail, emphasizing accurate employee data
- Strong written and verbal communication skills
- High level of empathy and focus on employee service
- Ability to closely follow detailed processes while exercising problem-solving skills for unfamiliar requests
- Ability to exercise solid judgment and identify when to escalate issues
- Tech-savvy and skilled at learning new systems
- Familiarity with Workday and experience executing business processes is nice to have but not required
- Background checks are required
- Legally authorized to work in the country where the job is based
- Must not be subject to ongoing non-compete provisions prohibiting employment with Optro
Benefits
- $200/mo (USD) for anything that enhances your life
- Comprehensive employee health and life insurance coverage
- Competitive compensation & bonus program
- Statutory vacation + Flexible vacation
- Time off for your birthday & volunteering
- Employee resource groups
- Opportunities for team and company-wide get-togethers
- Career opportunity at a fast-growing SaaS company
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
People Partner supporting Dropbox leaders and employees through performance management, employee relations, and people analytics. Improving employee experience at Dropbox, a cloud collaboration company.
People and Culture Director scaling Sapling Financial Consultants’ management consulting team from 30 to 100 employees. Leading talent strategy, employee experience, HR operations, and culture building.
People Operations Generalist owning multi - state compliance, payroll, benefits, and handbook operations. Helping Jerry.ai, an AI - powered physical - asset advisor, redesign HR workflows with AI.
People Services Advisor delivering employee relations and HR support for Long View, a dynamic North American IT provider. Managing HR programs, benefits, onboarding, and workplace compliance.
People Business Partner aligning workforce planning, employee lifecycle, and leadership development with Argano’s digital consultancy operations. Supporting technology and professional services business units in a high - growth environment.
People & Culture Advisor guiding employee relations, manager coaching, and HR practices at Dulcedo, Canada's multidisciplinary talent management agency. Supporting teams across Canada and the U.S.
HR generalist managing employee lifecycle operations for Invest Ottawa and Bayview Yards. Administering HRIS, benefits, onboarding, recruitment logistics, reporting, and employee programs.
Head of People shaping global HR strategy and operations for MineSense, a Canadian mining technology company. Leading culture, talent, compliance, and employee experience across worldwide teams.
People & Culture Intern supporting onboarding, HRIS, employee engagement, and HR programs at Super.com, a fintech company helping people save, earn, and get more from life.