Senior Test Analyst

Posted 11 hours ago

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Senior Test Analyst validating the Government of Alberta’s CLEO licensing solution. Supporting UAT, defect management, training, AI-assisted quality assurance, and go-live readiness.

Responsibilities

  • Provide testing, business readiness, training, and AI-enabled quality assurance services for the Consumer Licensing Enquiry Online (CLEO) initiative
  • Plan, coordinate, develop, update, and execute testing activities aligned with business requirements, ServiceNow stories, acceptance criteria, schedules, and approved artifacts
  • Perform UAT, functional, enhancement, regression, end-to-end, integration, data migration, business process, deployment validation, smoke, retesting, and post-deployment verification activities
  • Identify, document, track, analyze, and validate defects, including severity assessment, supporting evidence, root cause analysis support, and resolution verification
  • Maintain testing documentation, execution records, traceability information, repositories, and status reports
  • Monitor testing progress and communicate risks, issues, dependencies, constraints, and blockers affecting timelines or deliverables
  • Participate in sprint-based and release-based testing, defect triage, and continuous improvement of testing practices
  • Develop and maintain training materials and business readiness artifacts, including user guides, job aids, presentations, process documentation, knowledge articles, and FAQs
  • Prepare training scenarios, datasets, demonstrations, user adoption materials, and AI-assisted learning content
  • Facilitate or support knowledge transfer sessions, walkthroughs, demonstrations, and training sessions
  • Collaborate with Product Owners, SMEs, and business stakeholders to align materials with approved processes, functionality, and user needs
  • Support go-live, business readiness assessments, operational transition, user adoption, and post-implementation stabilization
  • Identify and assess responsible AI opportunities for test case development, test coverage analysis, defect investigation, reporting, documentation, training, knowledge transfer, and operational readiness
  • Review and validate all AI-assisted outputs for accuracy, relevance, completeness, accessibility, usability, compliance, and alignment with approved requirements

Requirements

  • Senior-level Test Analyst experience; minimum years not specified
  • Experience developing and executing test scenarios, test scripts, and test cases
  • Experience with User Acceptance Testing (UAT), functional testing, enhancement testing, regression testing, end-to-end process testing, integration testing, data migration validation, and business process validation
  • Experience identifying, documenting, tracking, severity-assessing, and validating defects
  • Experience with defect investigation, root cause analysis support, and defect resolution verification
  • Experience maintaining testing documentation, execution records, traceability information, and testing status reports
  • Experience with sprint-based and release-based testing, test planning, defect triage, deployment validation, smoke testing, and post-deployment verification
  • Experience developing training materials, user guides, job aids, training presentations, process documentation, knowledge articles, FAQs, training scenarios, and knowledge transfer content
  • Experience collaborating with Product Owners, SMEs, business stakeholders, and project team members
  • Knowledge of approved AI-enabled and Generative AI tools for testing, documentation, training, knowledge management, and readiness activities
  • Ability to review and validate AI-generated outputs for accuracy, completeness, accessibility, usability, alignment with approved requirements, and compliance with Government of Alberta standards
  • Ability to work within Government of Alberta project management, testing, quality assurance, privacy, security, accessibility, governance, and responsible AI frameworks

Benefits

  • Remote work arrangement (indicated in the job title)
  • Time-bound project engagement through go-live support and post-implementation stabilization

Job title

Job type

Contract

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

ServiceNow

Location requirements

RemoteCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.