FCRM Testing Analyst reviewing financial crime processes and controls at TD, a leading North American bank. Identifying risks, documenting findings, and supporting regulatory testing engagements.
About the role
- Construction technology analyst supporting PCL's construction projects and technology operations. Resolving technical issues, administering infrastructure, and delivering training for project teams.
Responsibilities
- Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
- District jobsite setup and turndown, including remote support.
- Plans, creates, and delivers technical training and other knowledge resources.
- Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
- Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
- Assists and coaches other team members with technical issues and acts as an escalation point.
- Actively seeks out issues, problems, and opportunities, and creates solutions.
- Solicits feedback from operational project teams to identify innovations, challenges, and issues.
- Awareness of district strategic plan and alignment with Business Technology initiatives.
- Provides implementation support on corporate and regional initiatives.
Requirements
- High school diploma or equivalent required.
- Bachelor’s or Associate’s degree in computer technology or a related discipline.
- 8 years of progressive experience in a related field.
- Effective verbal and written communication skills, with a proven ability to communicate complex ideas and concepts clearly and concisely.
- Advanced problem-solving and troubleshooting skills, with a focus on proactive solutions.
- Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks.
- Results-oriented and has project management experience.
- Knowledge of change management methodologies.
- Ability to establish and maintain effective relationships with key stakeholders and decision makers.
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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