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About the role

  • Trading Operations Associate supporting Penn Interactive’s online sports betting platforms. Monitoring markets, testing features, escalating issues, and assisting compliance and customer experience teams.

Responsibilities

  • Assist Traders with identifying, documenting, and escalating issues within the team
  • Support verification, adjustment, and creation of Sport and Competition setups across environments
  • Help test and monitor app features to ensure proper functionality and navigation
  • Contribute to Compliance checks, market submissions, and post-release testing
  • Communicate with data providers and support ticketing
  • Review betting content daily
  • Monitor pre-game and in-play markets
  • Complete cross-functional assignments with Compliance, Marketing, and Product
  • Assist Customer Experience with issue resolution
  • Perform other duties as assigned

Requirements

  • Post-secondary degree, or equivalent work experience
  • Must be able to work weekends, evenings and holidays
  • Extensive sports knowledge, particularly with regards to the four major professional sports leagues
  • Esports knowledge considered an asset
  • Sports betting knowledge and experience would provide added value
  • Clear and effective communication skills
  • Must be computer savvy
  • Experience using iPhone and Android devices

Benefits

  • Competitive compensation package
  • Comprehensive Benefits package
  • Fun, relaxed work environment
  • Education and conference reimbursements
  • Benefits options and support tools personalized to employees’ physical, financial, and emotional needs
  • Bonus eligibility for most non-sales positions

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$50,000 - CA$65,000 per year

Degree requirement

Associate's Degree

Tech skills

Android

Location requirements

RemoteCanada

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