Bilingual software tester validating French online applications and CCaaS phone systems. Supporting PLATO’s Canadian finance-sector clients through defect tracking and test execution.
Responsibilities
Test online public-facing applications and phone systems in French for functionality, usability, and performance
Collaborate with development teams to identify, document, and track software defects and inconsistencies
Prepare test plans, test cases, and test scripts
Execute test cases and report results with improvement recommendations
Participate in team meetings about testing progress, challenges, and solutions
Stay updated with software testing best practices and emerging trends
Requirements
Minimum of 3 years of experience in software testing
Previous CCaas call center phone system testing is required
Proficiency in French, both written and spoken
Good understanding of English
Experience with testing methodologies and tools
Excellent analytical and problem-solving skills
Ability to work independently and collaboratively in a fast-paced environment
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