Energy Advisor III helping utility customers reduce consumption through Power TakeOff’s DSM software and services. Managing customer engagement, energy-saving recommendations, data analysis, and savings verification.
Responsibilities
Recruit and engage business, institutional, and commercial customers through email and phone calls
Provide recommendations and remote support for participants implementing energy-saving actions
Monitor smart meter data after recommended changes are implemented
Collaborate with the internal Measurement and Verification (M&V) team to confirm energy savings
Manage large, multi-faceted projects as a subject matter expert
Manage complex client accounts with potential to drive notable energy savings
Build strategic relationships with customer decision-makers and influencers
Lead high-stakes meetings with senior client stakeholders
Navigate difficult conversations, negotiations, and complex objections
Strategically manage customer portfolios and mitigate potential roadblocks
Analyze data to make recommendations, prioritize tasks, identify patterns, forecast risks, and refine team approaches
Coach others on outreach and customer retention strategies
Recommend operational and Energy Advisor experience improvements to Team Leads
Troubleshoot common issues and provide informal guidance within the pod
Participate in knowledge-sharing, team discussions, and efforts to build a positive team environment
Requirements
At least two years of customer-facing demand-side management (DSM) experience, including energy auditing or energy advising in commercial, industrial, or residential settings
3+ years of professional experience, preferably in sales or business development
1+ years of experience engaging prospective participants through cold calls, emails, and meetings
1+ years of experience collaboratively problem solving with prospective businesses and implementing energy-saving actions
1+ years of experience with CRM systems such as Salesforce or Outreach.io and other software tools for organizing customer engagement pipelines, tracking, reporting, and maintaining internal records
1+ years of experience with analysis and data interpretation to identify and solve problems
Strong knowledge of energy efficiency concepts and application
Stellar sales skills and motivation to achieve goals
Positive relationship-building with customers and colleagues
Consistently positive and professional communication under pressure
Self-motivation and strong work ethic
Ability to work in a remote team environment and give and receive feedback
Exceptional oral and written communication skills
Bilingual abilities are a plus
Travel is not expected for this position
Benefits
Medical Insurance, including vision and dental
Health Savings Account contributions
Retirement plans with company matching
Student Loan Incentive Repayment Program (eligible 12 months after employment)
15 paid vacation days, increasing to 20 after the first year
7 flexible well-being days
At least 9 paid holidays
All company winter break between Dec. 25th and Jan. 1st
Summer "Friyays": each 2nd and 4th Friday off from June through August
Performance-based bonus plan
Power TakeOff covers associated accommodation and travel expenses for company travel
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