Senior business strategy advisor shaping strategic initiatives for Desjardins, North America's largest cooperative financial group. Advising leaders, analyzing complex issues, and driving transformation projects.
About the role
- Energy Advisor III helping utility customers reduce consumption through Power TakeOff’s DSM software and services. Managing customer engagement, energy-saving recommendations, data analysis, and savings verification.
Responsibilities
- Recruit and engage business, institutional, and commercial customers through email and phone calls
- Provide recommendations and remote support for participants implementing energy-saving actions
- Monitor smart meter data after recommended changes are implemented
- Collaborate with the internal Measurement and Verification (M&V) team to confirm energy savings
- Manage large, multi-faceted projects as a subject matter expert
- Manage complex client accounts with potential to drive notable energy savings
- Build strategic relationships with customer decision-makers and influencers
- Lead high-stakes meetings with senior client stakeholders
- Navigate difficult conversations, negotiations, and complex objections
- Strategically manage customer portfolios and mitigate potential roadblocks
- Analyze data to make recommendations, prioritize tasks, identify patterns, forecast risks, and refine team approaches
- Coach others on outreach and customer retention strategies
- Recommend operational and Energy Advisor experience improvements to Team Leads
- Troubleshoot common issues and provide informal guidance within the pod
- Participate in knowledge-sharing, team discussions, and efforts to build a positive team environment
Requirements
- At least two years of customer-facing demand-side management (DSM) experience, including energy auditing or energy advising in commercial, industrial, or residential settings
- 3+ years of professional experience, preferably in sales or business development
- 1+ years of experience engaging prospective participants through cold calls, emails, and meetings
- 1+ years of experience collaboratively problem solving with prospective businesses and implementing energy-saving actions
- 1+ years of experience with CRM systems such as Salesforce or Outreach.io and other software tools for organizing customer engagement pipelines, tracking, reporting, and maintaining internal records
- 1+ years of experience with analysis and data interpretation to identify and solve problems
- Strong knowledge of energy efficiency concepts and application
- Stellar sales skills and motivation to achieve goals
- Positive relationship-building with customers and colleagues
- Consistently positive and professional communication under pressure
- Self-motivation and strong work ethic
- Ability to work in a remote team environment and give and receive feedback
- Exceptional oral and written communication skills
- Bilingual abilities are a plus
- Travel is not expected for this position
Benefits
- Medical Insurance, including vision and dental
- Health Savings Account contributions
- Retirement plans with company matching
- Student Loan Incentive Repayment Program (eligible 12 months after employment)
- 15 paid vacation days, increasing to 20 after the first year
- 7 flexible well-being days
- At least 9 paid holidays
- All company winter break between Dec. 25th and Jan. 1st
- Summer "Friyays": each 2nd and 4th Friday off from June through August
- Performance-based bonus plan
- Power TakeOff covers associated accommodation and travel expenses for company travel
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