Management information technician extracting data, developing systems, and producing reports for Desjardins. Supporting technical projects, operational processes, and user training in a hybrid role.
About the role
- Construction equipment technician repairing and maintaining John Deere and competitive compact machinery. Supporting Ontario builders, landscapers, and contractors through diagnostics, service, and customer guidance.
Responsibilities
- Diagnose, repair, assemble/disassemble, and maintain compact construction equipment from John Deere and competitive brands
- Use diagnostic tools and John Deere’s Service Advisor system to perform accurate evaluations and document service work
- Order required parts for service jobs and coordinate with the parts department as needed
- Follow all company and regulatory safety procedures during service assignments
- Maintain current technical knowledge through ongoing training, including John Deere University (JDU) programs
- Review and explain service work and maintenance recommendations with the service office and occasionally with customers
- Participate in product clinics or other customer-facing service events as required
- Operate and test equipment for diagnostic purposes as part of repair workflows
Requirements
- 2+ years of experience performing equipment repairs and maintenance
- 421A or 425A License is required
- Advanced knowledge of mechanical, hydraulic, and electrical systems used in construction and compact equipment
- Proficient in using computer systems for diagnostics and work order documentation
- Strong attention to detail and ability to follow technical manuals and repair procedures
- Outstanding interpersonal and customer service skills
- Experience operating construction equipment during diagnostics and post-repair testing
- Must have a valid driver’s license and provide a clean driver’s abstract
- Experience with construction equipment (e.g. skid steers, compact track loaders, mini excavators) is an asset
- Completion of a recognized Equipment Technician program or equivalent apprenticeship
- Ongoing participation in manufacturer-provided training (e.g. John Deere University) is expected
- Ability to lift and carry at least 75lbs repeatedly
- Comfortable working in a physically demanding environment including bending, climbing, and working in varied weather conditions
- Able to operate large machinery for testing and diagnostics
Benefits
- Comprehensive Health & Dental Coverage (includes vision and paramedical services)
- Company-Matched RRSP
- Annual Profit Sharing
- Boot & Tool Allowance
- Apprenticeship Scholarships
- Employee Assistance Program (EAP)
- Company Vehicle (for qualifying positions)
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