Packaging artwork project manager overseeing commercialization, prepress, quality control, and client timelines. Supporting SGX, a global packaging graphics and production services company.
Responsibilities
Manage the full lifecycle of packaging projects for assigned clients
Monitor and communicate project milestones and progress to ensure on-time, on-budget execution
Partner across Brand Development to identify and resolve project issues
Oversee end-to-end packaging artwork workflow
Manage high-volume project timelines, planning, task management, priorities, and deadlines
Liaise between management, internal departments, and clients to troubleshoot problems and provide solutions
Coordinate artwork production and prepress, including pre-production calls
Translate client instructions into measurable communication for end users
Lead or participate in project meetings and manage action items
Manage projects and routing approvals in workflow tools
Develop and streamline workflow processes and optimize project organization
Set up projects and approvers, and onboard workflow-tool users
Create estimates and manage purchase orders
Verify technical and content accuracy of supplied artwork
Refine and enforce quality-control processes
Report production issues and support continuous improvement
Monitor color quality, timelines, and corrective actions
Build client relationships, anticipate needs, measure satisfaction, and identify business opportunities
Requirements
Microsoft Office experience required
Fully conversant with Adobe CS or Adobe certification is a plus
Strong verbal and written communication skills
Strong organizational skills
Knowledge of artwork management systems
Able to work effectively and efficiently towards goals in a complex, diverse environment with multiple and changing demands
Comfortable with interacting with clients of all levels, printers and suppliers
Must be forward thinking and improvement driven
Entry level role; equivalent of 2-3 years of experience preferred
Previous experience in customer service and/or project management and/or Project Management Certification a plus
Experience in packaging, artwork, creative project management, print, production, design, art industry, pre-press, or color management theory beneficial
High School or better
Benefits
Competitive salary and benefits available with offer
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