Oracle HCM Functional Analyst supporting HR systems, business processes, and QA automation at RB Global. Partnering with People, IT, vendors, and stakeholders to deliver reliable HCM enhancements.
Responsibilities
Provide functional support for Oracle Cloud HCM applications, including Benefits, Recruiting, Payroll, Absences, Time, and other core HR processes.
Partner with People team stakeholders and business owners to understand business needs, identify issues, and recommend practical functional solutions.
Analyze and document business requirements, process changes, enhancements, and system impacts.
Support intake, analysis, prioritization, and delivery of system enhancements and defects through JIRA/CAB and change management processes.
Work with HR, IT, vendors, and stakeholders throughout development, testing, and deployment.
Provide business process walkthroughs to QA and automation teams.
Identify business scenarios, positive and negative test cases, and expected outcomes.
Validate system setups and configurations after changes.
Participate in functional, regression, user acceptance, and defect validation testing.
Improve test coverage and automation with QA resources.
Maintain functional documentation, including processes, requirements, test scenarios, configuration decisions, and change documentation.
Support Oracle HCM releases, enhancements, and upgrades through impact assessment, testing, and validation.
Provide functional guidance and coaching to end users and stakeholders.
Communicate request, issue, testing, risk, and concern status to stakeholders.
Participate in meetings, working sessions, and projects across multiple time zones.
Work independently while collaborating with cross-functional teams and external partners.
Maintain confidentiality and exercise sound judgment with sensitive information.
Take on additional responsibilities as required.
Requirements
Minimum of 4 years of experience supporting or implementing Oracle Cloud HCM, with strong functional/business process experience.
Strong understanding of HR business processes and how they translate into Oracle HCM.
Experience working with one or more Oracle HCM modules such as Benefits, Recruiting, Payroll, Absences, Time, or Core HR.
Strong analytical and problem-solving skills, with the ability to investigate issues and determine functional root causes.
Experience working in a structured change management, ticketing, or project environment such as JIRA/CAB.
Strong stakeholder management and communication skills, with the ability to work effectively with executives, management, HR teams, IT, vendors, and end users.
Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
Proficiency with Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
Ability to work collaboratively with teams across multiple time zones, with some flexibility to adjust working hours earlier or later to accommodate EST/PST teams.
High degree of discretion, professionalism, and judgment when handling confidential employee and business information.
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