Product Manager building consumer marketplace and ESA products for Outschool’s online learning platform. Driving product strategy, experimentation, and scalable experiences for learners, families, and educators.
About the role
- Software Product Owner translating customer needs into building automation software roadmaps. Leading Agile development, launches, adoption, and continuous improvement at Reliable Controls.
Responsibilities
- Define product positioning and value proposition
- Represent customer, stakeholder, and market needs throughout the product development lifecycle
- Maintain accountability for project timelines, milestones, risks, and delivery commitments
- Provide leadership and supervision to development teams
- Balance architecture, technical design, and business needs
- Own product messaging and ensure consistency across internal and customer-facing communications
- Define, prioritize, and manage development work using JIRA and other project management tools
- Plan and execute product launches with key stakeholders
- Drive product adoption, engagement, and continuous improvement
- Develop and maintain customer-facing product content and supporting materials
- Monitor competitive and market trends to identify emerging customer needs, opportunities, and threats
- Participate in Agile Scrum activities, including triage, backlog refinement, sprint planning, daily scrums, reviews, and retrospectives
- Develop a strong understanding of the product marketplace to anticipate opportunities and drive product innovation
- Translate customer and internal stakeholder needs into actionable plans for software development teams
- Gather and clarify requirements, establish priorities, and transform stakeholder needs into development plans
- Work closely with development, UI/UX, and architecture teams to conceptualize solutions and manage development through implementation
- Provide direction and clarification throughout development to ensure solutions meet customer needs, product objectives, and technical requirements
Requirements
- 3+ years of experience as a Product Manager, Product Owner or in a similar product-focused role
- 2+ years of software development experience
- Strong understanding of the software development lifecycle
- Post-secondary education in Computer Science, Engineering, Product Management, or a related field
- Experience working in Agile development environments
- Experience partnering closely with software development teams
- Strong product judgment and ability to evaluate competing needs, set priorities, and make thoughtful decisions
- Experience bringing cross-functional teams and stakeholders together to build alignment and shape product roadmaps
- Strong written, verbal, and presentation skills
- Ability to communicate effectively with technical and non-technical audiences
- Experience with project management
- PMP certification would be considered an asset
- Ability to balance competing priorities and multiple sources of input
- Initiative, organization, and effective time management
- Genuine interest in product design and project management
- Strong analytical and critical-thinking skills
- Ability to understand complex problems and develop practical solutions
Benefits
- A competitive extended health and dental plan for you and your family
- A yearly RRSP contribution on the company’s behalf
- Employee contribution matching
- An annual profit sharing bonus
- Generous paid time off
- Hybrid work options whenever possible
- Free on-site gyms at both Victoria locations
- Social events nearly every month
- Paid sustainable transportation
- $2,000 per year reimbursement for learning and development related to your role
- Mentorship from experienced team members
- Development pathways to help you grow
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