Technical sales representative advising Central and Eastern Canadian industrial customers on combustion and emissions - control equipment. Driving lifecycle support, turnaround planning, customer relationships, and territory growth.
About the role
- Senior Coach supporting Nike retail store sales, operations, and team development at Toronto Eaton Centre. Driving premium consumer experiences and performance with Retailors, a sports and athleisure retailer.
Responsibilities
- Support the Head Coach in achieving the store’s sales budget and key performance targets
- Assist department teams in executing strategies to meet and exceed sales goals
- Monitor store KPIs daily, weekly, and monthly and support action plans to improve performance
- Partner with the Head Coach to implement store business plans and operational strategies
- Identify opportunities to improve sales performance and operational efficiency
- Support category performance by reviewing sales trends and collaborating with the merchandising team
- Lead by example on the sales floor to drive results and elevate the consumer experience
- Support the Head Coach in leading, motivating, and coaching the store team
- Provide ongoing coaching and feedback to department leads and sales athletes
- Assist in developing talent and preparing team members for future leadership opportunities
- Support recruitment efforts in partnership with Talent Acquisition
- Help manage performance conversations, development plans, and recognition for team members
- Ensure consistent execution of Retailors selling techniques and service standards
- Maintain a strong presence on the sales floor and coach the team to deliver a premium shopping experience
- Assist in staff planning and scheduling
- Ensure Visual Merchandising guidelines are implemented according to brand standards
- Help ensure operational procedures and best practices are followed consistently
- Maintain knowledge of the Process and Procedure Manual and support team adherence
- Partner with the Head Coach and Director of Retail Operations on loss prevention and inventory management
- Ensure team compliance with policies and procedures in the Employee Policy Manual
Requirements
- Minimum 3–5 years of retail leadership experience, preferably in a multi-department environment
- Strong business acumen with proven sales and customer service skills
- Excellent communication, interpersonal, and leadership abilities
- Self-motivated with the ability to work in a fast-paced environment and manage multiple priorities
- Ability to inspire and motivate teams while supporting change and business growth
- Flexible to work weekdays, weekends, evenings, and holidays
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Ability to learn store operational systems such as BambooHR and Connecteam
Benefits
- Equal opportunity employer committed to diversity and inclusion
- Accommodation for applicants with disabilities throughout all stages of the recruitment process
- Confidential handling of accommodation information
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Degree requirement
No Education Requirement
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