Industry Services Consultant, Healthcare Services Sales

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About the role

  • Healthcare solutions consultant driving Ricoh Canada’s workflow automation and document-processing sales. Designing customer solutions, developing business cases, and growing complex enterprise accounts.

Responsibilities

  • Support the design and execution of account strategy with line-of-business leadership and delivery team members.
  • Drive profitable revenue growth for Ricoh’s targeted healthcare industry solutions portfolio.
  • Understand customer business and technology requirements, document them, and create compelling business solutions.
  • Work with the lead design SME to ensure appropriate scoping and technology requirements.
  • Collaborate on customized customer solutions.
  • Participate in healthcare industry webinars and events and stay informed on industry trends and challenges.
  • Present, promote, and develop solutions within the healthcare sector.
  • Prepare concise, customer-tailored business cases.
  • Consult with customers on workflow automation and document processing.
  • Perform initial discovery and conceptual design.
  • Engage design, technical presales, implementation, project management, operations, Centre of Excellence, and vendor resources as needed.
  • Build business-level client relationships and generate new opportunities within assigned accounts.
  • Meet or exceed assigned revenue and target metric objectives.
  • Communicate activities and account status with account teams.
  • Follow Ricoh’s Methodology Framework to scope and deliver projects according to customer expectations.
  • Coordinate cross-functional resources to address customer needs and problems.

Requirements

  • Four-year college degree preferred, or equivalent experience in a related field.
  • 8+ years of demonstrated success acting as a subject-matter expert within the industry.
  • Minimum 5+ years of successful selling experience in the relevant industry.
  • Experience supporting consultative solutions and selling to varied functional areas and lines of business within large, complex accounts, directly and through partners.
  • Existing relationships with and solid understanding of industry players.
  • Experience in a team-selling environment and ability to gain alignment across multiple cross-functional areas.
  • Excellent written and verbal presentation skills.
  • Experience setting goals by defining and prioritizing specific, realistic objectives.
  • Strong project management skills.
  • Relevant industry and solution certifications.
  • Ability to design, sell, and articulate business cases for Ricoh’s services and solutions portfolio.
  • Advanced technical understanding of customer work environments, workflow automation, document processing, infrastructure, and workflows.
  • Ability to lead solution design and integrate with customer infrastructure and workflows.
  • Ability to present to C-level customers and communicate with senior decision-makers.
  • Ability to analyze complex data from multiple sources to identify issues and propose solutions.
  • Ability to coordinate multiple Ricoh and vendor-partner resources.
  • Ability to adapt to changing roles and work with or lead diverse teams.
  • Goal-oriented, motivated, and committed to ongoing self-development and development of others.
  • Ability to manage conflict and solve problems in a fast-paced, high-stress environment.
  • Personal vehicle required for driving requirements.

Benefits

  • Select the medical, dental, life, and disability insurance coverage that fits your needs.
  • Ricoh Canada’s Retirement plan with company matching contributions.
  • Team member tuition assistance programs.
  • Paid vacation time.
  • Paid holidays annually.
  • Other benefits supporting health, wellness, and ongoing personal and professional development.

Job title

Job type

Full Time

Experience level

SeniorLead

Salary

CA$100,000 - CA$105,000 per year

Degree requirement

No Education Requirement

Location requirements

HybridMississaugaCanada

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