Agriculture service technician diagnosing and repairing John Deere agricultural, turf, and construction equipment. Supporting Ontario customers with precision technology, maintenance, and field service.
About the role
- Data Center Facilities Technician maintaining electrical, mechanical, and life-safety systems. Supporting Salute’s data center clients through maintenance, monitoring, troubleshooting, and outage response.
Responsibilities
- Ensure electrical, mechanical, and fire/life safety equipment operates at peak efficiency
- Perform planned preventative maintenance, daily corrective work, and emergency response
- Monitor, troubleshoot, report on, and maintain data center white space and IT infrastructure
- Use event monitoring and management systems to notify and escalate service outages
- Test and install data center infrastructure equipment and services with colleagues, vendors, and stakeholders
- Ensure operational services meet or exceed customer expectations under SLAs
- Resolve service-affecting incidents and outages with vendors
- Troubleshoot infrastructure and equipment problems and place service calls when needed
- Support routers, switches, servers, and other digital infrastructure
- Perform trouble isolation, resolution, maintenance, and day-to-day operations
- Manage consolidated event monitoring for site equipment
- Monitor facility and mission-critical equipment including generators, UPS, thermal management, and electrical infrastructure
- Stack and rack servers and work with battery/power systems and structured cabling
- Generate end-user performance reports and stakeholder metrics reports
- Monitor capacity utilization
- Manage and monitor physical access to data centers
- Execute Emergency Operating Procedures when required
- Train new staff on relevant processes and procedures
Requirements
- High school diploma or general education degree (GED)
- Electrical and mechanical knowledge
- Basic knowledge of site facility infrastructure regarding power, thermal management, and associated systems
- Good observation skills and problem-solving ability
- Ability to work on multiple concurrent projects while meeting deadlines and ensuring uptime
- Ability to work autonomously under the customer's direction on servers, routers, and switches
- Ability to work competently and calmly under pressure
- Ability to follow SOPs, MOPs, and EOPs
- Good analytical and problem-solving skills
- Ability to logically analyze, isolate, and resolve site and customer-facing service issues
- Proficiency in monitoring and troubleshooting
- Good English communication skills, verbal and written
- Ability to lift and carry equipment up to 40 lbs
- Ability to climb ladders and multiple flights of stairs
- Ability to stand for long periods
- Ability to bend, stoop, kneel, and reach
- Basic physical fitness to respond quickly to emergencies
- Good hand-eye coordination and dexterity
- Clear vision, with or without correction, while wearing safety glasses
- Ability to differentiate color-coded warning signs, labels, and cables
- Ability to work across varied indoor temperatures and outdoors in extreme weather
- Ability to work in elevated noise levels while wearing hearing protection
- Valid driver's license for work-related travel, as required
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