IT Senior Analyst supporting Saputo’s global dairy business through WorkforceSoftware time and attendance solutions. Integrating HR, payroll, and enterprise applications across hybrid teams.
Responsibilities
Translate business needs into clear functional and technical requirements, applying WorkforceSoftware (WFS) Time & Attendance leading practices.
Coordinate and participate with HR and Payroll throughout the system development lifecycle, including requirements gathering, solution and process design, configuration, development, testing, deployment, and hypercare support.
Provide implementation timelines and effort estimates.
Contribute to the implementation, deployment, enhancement, and support of Saputo’s HR applications, primarily WFS Time & Attendance.
Analyse business requirements and challenges and recommend innovative, sustainable solutions.
Assess and document solution options, including cross-functional impacts across HCM applications and business processes.
Prepare and facilitate structured solution walkthroughs and presentations for IT stakeholders and business users.
Collaborate with IT analysts, specialists, solution architects, and software vendors on business solutions, architecture strategies, roadmaps, standards, and governance.
Investigate, analyse, and resolve WFS Time & Attendance production issues during regular business hours and exceptionally outside standard hours when required.
Continuously develop functional and technical expertise in WFS Time & Attendance.
Collaborate with remote business and IT teams across multiple geographies, languages, and time zones.
Requirements
Bachelor’s or Master’s Degree in Information Systems, Engineering, Business Administration, or a related field.
Five or more years of experience implementing, configuring, and supporting WorkforceSoftware (WFS) or a comparable workforce management solution.
Relevant WFS Time & Attendance Suite & Classic functional and technical knowledge is preferred.
Demonstrated experience participating in WFS Time & Attendance—or comparable workforce management system—implementations.
Solid understanding of payroll processes, labour regulations, overtime calculations, and workforce management leading practices.
Experience gathering and analysing business requirements, facilitating workshops, and preparing functional specifications and solution documentation.
Strong knowledge of HR business processes, particularly time and attendance, and their integration with Payroll, Finance, and other process areas.
Hands-on experience across the full system development lifecycle (SDLC), including requirements gathering, process and solution design, configuration or development, testing, implementation, and post-production support.
Strong written and verbal communication skills, with the ability to build effective relationships with internal stakeholders and external partners.
Ability to collaborate effectively within global, cross-functional teams and engage stakeholders at all organizational levels.
Ability to operate successfully in a complex, fast-paced environment with interdependencies across multiple workstreams, teams, business divisions, geographies, time zones, and languages.
Self-motivated, adaptable, and willing to learn, with a practical, hands-on approach to problem-solving.
Advanced proficiency in Microsoft Word, PowerPoint, Excel, and SharePoint.
Fluency in spoken and written English; French or Spanish is considered an asset.
WorkforceSoftware certifications are preferred.
Experience integrating WorkforceSoftware with core HR systems and payroll platforms, particularly Workday, is preferred.
Java programming experience is preferred.
Experience with Power BI and workforce analytics is preferred.
SQL proficiency and experience troubleshooting integrations are preferred.
Manufacturing or unionized workforce experience is preferred.
Project Management experience or completion of a recognised project management program, such as PMP certification, is considered an asset.
Benefits
Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off: Sick days, floater days and volunteer day off
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
Organized activities for employees and their families
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