Senior IT Analyst, Enterprise Applications – HCM Process & Solutions

Posted 2 hours ago

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About the role

  • IT Senior Analyst supporting Saputo’s global dairy business through WorkforceSoftware time and attendance solutions. Integrating HR, payroll, and enterprise applications across hybrid teams.

Responsibilities

  • Translate business needs into clear functional and technical requirements, applying WorkforceSoftware (WFS) Time & Attendance leading practices.
  • Coordinate and participate with HR and Payroll throughout the system development lifecycle, including requirements gathering, solution and process design, configuration, development, testing, deployment, and hypercare support.
  • Provide implementation timelines and effort estimates.
  • Contribute to the implementation, deployment, enhancement, and support of Saputo’s HR applications, primarily WFS Time & Attendance.
  • Analyse business requirements and challenges and recommend innovative, sustainable solutions.
  • Assess and document solution options, including cross-functional impacts across HCM applications and business processes.
  • Prepare and facilitate structured solution walkthroughs and presentations for IT stakeholders and business users.
  • Collaborate with IT analysts, specialists, solution architects, and software vendors on business solutions, architecture strategies, roadmaps, standards, and governance.
  • Investigate, analyse, and resolve WFS Time & Attendance production issues during regular business hours and exceptionally outside standard hours when required.
  • Continuously develop functional and technical expertise in WFS Time & Attendance.
  • Collaborate with remote business and IT teams across multiple geographies, languages, and time zones.

Requirements

  • Bachelor’s or Master’s Degree in Information Systems, Engineering, Business Administration, or a related field.
  • Five or more years of experience implementing, configuring, and supporting WorkforceSoftware (WFS) or a comparable workforce management solution.
  • Relevant WFS Time & Attendance Suite & Classic functional and technical knowledge is preferred.
  • Demonstrated experience participating in WFS Time & Attendance—or comparable workforce management system—implementations.
  • Solid understanding of payroll processes, labour regulations, overtime calculations, and workforce management leading practices.
  • Experience gathering and analysing business requirements, facilitating workshops, and preparing functional specifications and solution documentation.
  • Strong knowledge of HR business processes, particularly time and attendance, and their integration with Payroll, Finance, and other process areas.
  • Hands-on experience across the full system development lifecycle (SDLC), including requirements gathering, process and solution design, configuration or development, testing, implementation, and post-production support.
  • Strong written and verbal communication skills, with the ability to build effective relationships with internal stakeholders and external partners.
  • Ability to collaborate effectively within global, cross-functional teams and engage stakeholders at all organizational levels.
  • Ability to operate successfully in a complex, fast-paced environment with interdependencies across multiple workstreams, teams, business divisions, geographies, time zones, and languages.
  • Self-motivated, adaptable, and willing to learn, with a practical, hands-on approach to problem-solving.
  • Advanced proficiency in Microsoft Word, PowerPoint, Excel, and SharePoint.
  • Fluency in spoken and written English; French or Spanish is considered an asset.
  • WorkforceSoftware certifications are preferred.
  • Experience integrating WorkforceSoftware with core HR systems and payroll platforms, particularly Workday, is preferred.
  • Java programming experience is preferred.
  • Experience with Power BI and workforce analytics is preferred.
  • SQL proficiency and experience troubleshooting integrations are preferred.
  • Manufacturing or unionized workforce experience is preferred.
  • Project Management experience or completion of a recognised project management program, such as PMP certification, is considered an asset.

Benefits

  • Generous and complete benefit coverage with group insurance
  • Group retirement plan with employer contribution
  • Telemedicine and assistance program for employees and their families
  • Employee Share Ownership Plan with an employer match
  • Paid Parental Leave program
  • Paid time off: Sick days, floater days and volunteer day off
  • Opportunity to contribute to a collective RRSP & TFSA
  • Training and development programs
  • Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
  • Organized activities for employees and their families
  • Advantageous discounts on Saputo products

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$88,140 - CA$115,685 per year

Degree requirement

Bachelor's Degree

Tech skills

JavaPMPSDLCSQL

Location requirements

HybridSaint LaurentCanada

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