Expert en sinistres automobile télétravail au Québec chez Sedgwick, qui gère des réclamations d’assurance. Enquête sur les sinistres, analyse la couverture et négocie les règlements.
About the role
- Claims Administrator supporting Securian Canada’s insurance claims operations through document management, intake, correspondence, and payment processing. Hybrid Toronto role serving Canadians and their families.
Responsibilities
- Create and register new claims within various claims management systems.
- Prepare, process, send, receive, and enter claim intakes accurately and completely.
- Generate and distribute claim forms and related customer documentation.
- Scan, upload, index, and maintain claim files and supporting documentation in electronic claims systems.
- Download, review, and process incoming claim-related documents and attach them to appropriate claim files.
- Match incoming cheques with claim correspondence and process payment entries.
- Process payment transactions and maintain accurate financial and claim records.
- Monitor and manage departmental inboxes and work queues.
- Prepare claim files for compliance reviews, audits, and quality assurance activities.
- Maintain accurate records in accordance with procedures and service standards.
- Provide administrative support across multiple lines of business.
- Collaborate with examiners, business partners, customers, and internal stakeholders.
- Organize documentation to support claim administration and regulatory compliance.
- Assist with mail handling, document scanning, filing, and other administrative functions.
Requirements
- High school diploma, or a college diploma with a minimum of 6 months of professional experience; post-secondary education is preferred.
- Strong proficiency in English for communication with customers and colleagues.
- French language proficiency is considered an asset, particularly for communication with customers and/or colleagues in Quebec.
- Strong administrative, organizational, and analytical skills with attention to detail and ability to manage multiple priorities.
- Proficiency in Microsoft Office.
- Excellent written and verbal communication skills with strong interpersonal abilities.
- Ability to work independently, demonstrate initiative, and thrive in a fast-paced, dynamic environment.
- Customer-focused mindset, high sense of urgency, and commitment to continuous learning and improvement.
- Reliability, punctuality, and a positive attitude toward change.
- Team-oriented, flexible, and capable of supporting various operational tasks.
Benefits
- Agile and innovative, high-performing culture
- Career growth and development opportunities
- Collaboration and purpose-driven work
- Diversity, equity, and inclusion commitment
- Barrier-free work environment
- Equal access to employment
- Reasonable accommodations during recruitment upon request
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Claims Coordinator managing health insurance claims for Alberta Blue Cross in Edmonton. Entering, adjudicating, and resolving claims and member inquiries in a temporary 12 - month role.
Sedgwick claims adjuster managing mid - and higher - level Canadian general liability claims. Assessing liability, handling subrogation, and negotiating settlements remotely.
Residential Claims Specialist managing complex, high - risk claims for TD Insurance, a Canadian home and auto insurer. Handling litigation, fraud, settlements, compliance, and customer outcomes.
Direction d’un département de sinistres et développement commercial pour un cabinet québécois d’assurance immobilière. Gestion des dossiers, prospection et négociation avec clients, fournisseurs et assureurs.
Liability and casualty claims adjuster managing claims for ClaimsPro, Canada’s nationwide claims management services provider. Investigating files, supporting customers, and maximizing business development opportunities.
High - net - worth claims adjuster handling specialized property claims for Aviva Canada’s premium insurance program. Investigating, negotiating, and settling complex property claims for affluent clients.
External claims adjuster investigating complex property and bodily injury claims for Beneva, a Canadian insurance and financial services organization. Serving Montreal’s South Shore and representing the insurer in settlement conferences.
Auto Claims Adjuster managing commercial and personal claims for Sedgwick, a global claims services company. Evaluating liability, reserves, settlements, subrogation, and client communications.
Part - time Claims Specialist investigating damaged or lost freight for Logistics Alliance. Managing carrier negotiations, documentation, deadlines, and payment recovery.