Post - grant Analyst validating financing contracts, guarantees, and disbursements for Desjardins. Finalizing files and supporting compliant lending operations.
About the role
- Claims Care Analyst assessing life, disability, and critical illness claims for Securian Canada. Reviewing medical and contractual information while supporting insured clients.
Responsibilities
- Assess claims for benefit entitlement by reviewing contractual, medical, functional, and occupational documentation according to established routines and certificate provisions
- Manage an active caseload in compliance with client service standards, best-practice guidelines, KPIs, and turnaround times
- Document claim analysis thoroughly and maintain accurate records according to company policies and procedures
- Communicate professionally and empathetically with stakeholders in writing and verbally
- Provide updates, clarify claim status, and explain decisions
- Conduct detailed phone interviews with clients or involved parties
- Identify and obtain supporting documents for current and future benefit payments
- Collaborate with team members, plan sponsors, and other stakeholders
- Participate in departmental projects and continuous improvement initiatives
- Identify process optimization opportunities and adapt to changes
- Perform other related duties as assigned
Requirements
- Post-secondary education or equivalent work experience
- College diploma (DEC) in a relevant field preferred
- Professional designations such as FLHC, FLMI, or ALHC considered assets
- Minimum of 1 year experience in insurance claims processing, particularly in life, disability, and critical illness insurance
- Medical knowledge obtained through claims assessment, underwriting, or experience in a medical or paramedical profession is an asset
- Strong analytical and problem-solving skills
- Meticulous attention to detail and commitment to high-quality service
- Strong proficiency in English for communication with customers and colleagues
- Strong proficiency in French for communication with customers and/or colleagues in Quebec
- Ability to conduct sensitive phone interviews and convey decisions tactfully
- Proficiency in Microsoft Office suite, including Word and Outlook, and case management software
- Ability to multitask and prioritize effectively while meeting diverse deadlines
- Professionalism under pressure and ability to manage stressful situations and deliver difficult news empathetically
- Positive attitude, strong team spirit, and adaptability to organizational changes
Benefits
- Flexible work arrangements with monthly financial allocations to support work-life balance
- Generous starting paid vacation time, plus additional vacation days for every year of service
- Paid volunteer day
- Paid personal and wellness days
- Educational assistance of up to $3,500 a year, with manager approval
- Flexible health and wellness account
- Comprehensive drug and dental coverage
- Up to 14% combined contributions to the RRSP matching program
- Family-friendly maternity/parental leave
- Diversity, equity, and inclusion commitment
- Reasonable accommodations during the recruitment process
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Performance Analyst developing Python, SQL, and Power BI solutions for Manulife, an international financial services provider. Supporting private markets performance analytics, automation, validation, and reporting.
Insolvency Analyst supporting BDO Canada’s Personal Debt Solutions clients. Drafting insolvency documents, maintaining databases, and promoting debt - relief services through community outreach.
SAP PP Functional Analyst modernizing production planning systems for Pratt & Whitney Canada’s aerospace engine manufacturing operations. Supporting S/4HANA transformation, ERP integration, and process improvement.
Analyste des réclamations chez Securian Canada, assureur aidant les Canadiens et leurs familles à bâtir un avenir sûr. Évaluation de dossiers médicaux et contractuels, décisions et service client.
Claims Care Analyst assessing life, disability, and critical illness claims for Securian Canada. Reviewing medical and contractual information while supporting Canadian clients empathetically.
Operational Analyst co - op analyzing operational and financial data for Dexterra Group’s Remote Hospitality West operations. Building dashboards, identifying efficiencies, and translating productivity insights into savings.
Associate analyst administering compensation, benefits, incentives, and pay equity programs for Medtronic’s global healthcare technology business. Supporting salary recommendations, recognition programs, surveys, and Total Rewards projects.
Data analyst collecting, analyzing, and interpreting data for Desjardins, North America's largest cooperative financial group. Building complex reports and advising stakeholders on data management solutions.
EC
Analyste d’affaires spécialisé en ressources informationnelles chez Exposant 3, firme de conseil en affaires et technologies de l’information. Analyse des besoins et documentation de solutions numériques pour des projets d’envergure.