About the role
- SVP leading SH/FT’s Adobe, Salesforce, and web engineering delivery practice. Scaling client engagements, technical governance, team leadership, and martech transformation.
Responsibilities
- Lead and scale the technology delivery practice across the Adobe and Salesforce ecosystems and web engineering
- Own the quality, margin, and strategic direction of technology services engagements from pre-sale through delivery
- Unify architects, engineers, and platform experts into a single, scalable practice
- Own technology services delivery across active engagements, ensuring technical quality, on-time delivery, and scope alignment
- Advise clients on technical and strategic matters, translating architecture, engineering, and platform capabilities into business outcomes
- Step directly into complex or high-stakes client work when needed to protect delivery integrity
- Provide technical thought leadership in RFP and RFI responses
- Establish and enforce architectural standards, delivery governance, and quality frameworks
- Lead, develop, and retain Directors, senior architects, and engineers
- Foster technical excellence, accountability, and continuous learning
- Set standards for system integrations and email engineering
- Identify practice innovation opportunities, including accelerators, reusable frameworks, and AI/ML enablement
- Partner with Sales and leadership on pipeline development, partnership co-selling, and capability positioning
- Drive process and operating rhythm across a matrixed cross-functional team
- Partner with Sales, Alliances, Business Operations, and Delivery Management on pre-sale-to-execution handoffs
- Build scalable delivery frameworks, scoping standards, and technical governance models
- Identify and close operational gaps before they become client or financial issues
- Shape the practice's structure, standards, and team from the ground up
Requirements
- 12 or more years in marketing technology, solution architecture, software engineering, or digital consulting
- At least 4 years in a senior leadership role
- Proven track record leading delivery across multiple complex engagements simultaneously in a consulting or agency environment
- Comfortable operating in ambiguous, fast-moving environments where process must be built alongside execution
- Strong cross-functional influence and ability to drive alignment without formal authority
- Exceptional executive presence and communication skills, including leading client conversations at the VP and C-Suite level
- Deep, hands-on expertise in at least one Adobe ecosystem area: AEP, AEM, CDP, Marketo, AJO, or CJA; or Salesforce ecosystem area: Marketing Cloud, Data Cloud, Account Engage, Agentforce, or Sales Cloud
- Working fluency across the other Adobe or Salesforce ecosystem
- Strong background in email development, including HTML/CSS email engineering, responsive design, rendering across clients and devices, ESP integrations, and templating frameworks
- Broad understanding of enterprise data architecture, identity resolution, and customer 360 strategy
- Experience integrating martech platforms with data warehouses, CRMs, CMS platforms, and cloud infrastructure
- Experience with AI and ML enablement across marketing and data platforms
- Current U.S. or Canada work authorization
- Candidates must be located in North America
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- Life insurance
- Accidental death and dismemberment (AD&D)
- Flexible Paid Time Off
- Various other ancillary benefits and perks
- Fully remote position
- No relocation assistance can be offered at this time
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