Senior Platform Engineer building scalable backend and cloud infrastructure for ExaCare’s AI - powered post - acute care platform. Improving reliability, developer velocity, and healthcare admission workflows.
About the role
- Azure Platform Engineer operating secure, reliable AKS infrastructure for Smile Digital Health’s FHIR-based healthcare data platform. Owning Kubernetes networking, CI/CD, observability, security, and production operations.
Responsibilities
- Act as the subject-matter expert (SME) for Kubernetes deployments, troubleshooting, and production issues across all environments
- Design and deploy Azure Kubernetes Service (AKS) clusters with private cluster configurations, managed identities, and RBAC
- Own the health, scaling, and lifecycle management of production AKS clusters, including upgrades, node pool management, autoscaling, and capacity planning
- Configure AKS networking, including Azure CNI, internal load balancers, and ingress controllers (NGINX, Traefik)
- Design and maintain integrations between AKS and Azure Container Registry, Key Vault via CSI driver, Azure Monitor for containers, Azure SQL, Kafka/Event Hubs, Azure Storage, and client-facing dependencies
- Manage containerized application deployments using Docker and Helm; maintain reusable chart and templating standards, namespaces, resource quotas, and Azure Policy for AKS
- Harden AKS environments through policy enforcement, network policies, and image scanning
- Own container and cluster vulnerability management, including scanning, triage, prioritization, and remediation coordination
- Contribute to Terraform-based infrastructure as code for provisioning and managing Azure resources
- Support Azure DevOps or equivalent CI/CD pipelines, including GitOps workflows with Flux/ArgoCD
- Design, implement, and manage observability across Grafana, Prometheus, Loki, Tempo, Azure Monitor, Log Analytics Workspace, and Application Insights
- Define SLIs/SLOs and tune alerting to reduce noise
- Identify, diagnose, and resolve performance bottlenecks across the AKS platform and dependent services
- Contribute to Disaster Recovery and Business Continuity Planning procedures, including failover drills and RTO/RPO validation
- Provide escalation support for production Kubernetes and infrastructure incidents; participate in on-call rotation, lead root-cause analysis, and drive preventative actions
- Document runbooks, post-incident reviews, and operational knowledge; maintain a living knowledge base
Requirements
- 5+ years of hands-on Kubernetes experience
- Strong knowledge of Kubernetes internals: scheduling, networking, storage, RBAC
- Proficiency in Azure CNI networking and AKS private cluster configuration
- Hands-on experience with Azure PaaS services (ACR, AKV, Azure SQL, Kafka and Managed Identities)
- Experience troubleshooting network-layer dependencies (DNS, firewall, private endpoints)
- Experience with Helm
- Working knowledge of Terraform for infrastructure as code
- Working knowledge of Azure DevOps or similar CI/CD tooling
- Practical experience with container/cluster vulnerability management and remediation workflows
- Scripting skills in Bash and Python
- Excellent written and verbal communication skills; able to convey technical issues clearly to both technical and non-technical stakeholders
- Ability to participate in an on-call rotation may be required
Benefits
- Remote Work Environment
- Flexible Time Away From Work Policy including PTO, Personal and Sick Days
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and Skillsoft Learning
- Super HAPI Fun Club
- Workplace accommodations during interviews or while working at Smile
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