About the role

Flight Follower coordinating international private, commercial, and air ambulance operations for Starlink Aviation. Managing flight planning, tracking, client service, and post-flight administration.

Responsibilities

Coordinate and manage aspects of international flight operations under private (CAR 604) and commercial (CARs 703-704) regulations
Work closely with pilots, flight coordinators, the operations control center, and maintenance departments
Carry out the technical duties of a Flight Follower
Support client service activities
Act as a key planner and provide logistical support to ensure flights are successfully carried out
Oversee all stages of private flights—before, during, and after—to ensure satisfaction for pilots and owner-clients
Plan and follow commercial flights and air ambulance missions
Complete post-flight administrative procedures
Coordinate with flight coordination, pilots, maintenance services, and other departments

Canadian citizenship or permanent resident status
Eligible to obtain a Restricted Area Identity Card (RAIC)
Bilingual (spoken French and English)
Experience as a Flight Follower or Flight Dispatcher (asset)
Experience in international flight planning and/or Medevac operations (asset)
Proficiency in Microsoft Office Suite
Diploma in Flight Dispatching (asset)
Successful completion of Transport Canada’s FDOPS and FDMET exams leading to Flight Dispatcher certification (asset)
Knowledge of FOS software (asset)
College and/or university education (asset)
Excellent interpersonal skills and the ability to work independently or as part of a team
Ability to work under tight deadlines
Demonstrates leadership and initiative
Strong communication skills
Responsible, detail-oriented, and conscientious
Ability to work a 24/7 rotating and unpredictable schedule
Ability to work a combination of on-site and remote work