Technical Consultant, Producer

Posted 6 days ago

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About the role

  • Technical Producer building responsive Braze email campaigns for Stitch, a CRM consultancy serving Fortune 1000 brands. Managing Liquid personalization, QA, documentation, and campaign deployments.

Responsibilities

  • Build mobile-responsive HTML emails, HTML blocks, and Content Blocks from scratch using HTML and CSS
  • Build In App Messages from templates
  • Configure basic Liquid personalization and Catalog use cases
  • Set up and configure basic Canvas and Campaign workflows
  • Execute QA processes across email clients and troubleshoot rendering issues including dark mode, Outlook, mobile, font fallbacks, and image blocking
  • Document QA outcomes and retest issues after resolution
  • Work with Litmus, Braze segments, link management, Inbox Vision, templates, and global footer configuration
  • Create solution documentation, technical requirements documents, and QA documentation
  • Participate in client discovery sessions, ask clarifying questions, and document requirements
  • Manage time to meet billable targets of 36+ hours per week
  • Travel up to 20% for client meetings, workshops, and onsite engagements
  • Collaborate with Solution Architects on data and segmentation and Project Managers on timeline and scope

Requirements

  • Strong HTML + CSS for mobile-responsive email development—build from scratch, not just modify templates
  • Email rendering troubleshooting experience: dark mode, Outlook, mobile, font fallbacks, image blocking
  • Comfort working in code editors (VS Code, Cursor, or similar) and using browser developer tools
  • Attention to detail and a quality-first mindset—you test your own work before handing it off
  • Communicate clearly and professionally; adapt tone to the audience
  • Build trust through reliability and execution
  • Ask clarifying questions before building and connect tasks to broader project goals
  • Flag issues early and work through problems using established approaches
  • Take ownership without needing follow-up
  • Seek feedback from Senior Technical Producers and share learnings with the team
  • 2–5 years of marketing technology consulting experience or applicable experience in email marketing or campaign development
  • Experience with Braze, specifically adept in email creation using Braze’s Drag and Drop Editor, a plus
  • Passion for AI development tools such as Cursor, Windsurf, Cline, Trae, and Aider
  • Client-facing experience within an agency or consultancy preferred
  • Must be eligible to work in the United States or Canada without visa sponsorship

Benefits

  • Medical, dental, vision, and life insurance
  • 401k with company match
  • Flexible PTO policy
  • Monthly tech stipend
  • Paid parental leave
  • In-person onboarding experience at our HQ in Indianapolis, Indiana
  • Mental well-being support

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteUnited States

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