M365 engineer designing secure Microsoft 365, identity, collaboration, and Windows endpoint solutions. Supporting Sun Life’s mission to help Clients achieve financial security and healthier lives.
Responsibilities
Design and deliver scalable, secure Microsoft 365 and collaboration solutions aligned with enterprise technology and end-user computing roadmaps
Act as subject matter expert for Windows, M365 productivity, collaboration, identity, and endpoint platforms
Own engineering standards, roadmaps, service improvements, and feature enhancements
Serve as technical lead on initiatives by building, validating, testing, documenting, and handing over solutions operationally
Develop and maintain design specifications and engineering artifacts meeting technical, functional, security, regulatory, and non-functional requirements
Engineer and operate Microsoft 365 services including Teams, Entra ID, Conditional Access, MFA, Intune, and Graph API integrations
Participate in identity security assessment and hardening initiatives
Coordinate with business and application teams on SSO, identity lifecycle, and application integrations
Support audits and regulatory requirements by providing engineering evidence and documentation
Design, engineer, and maintain standardized Windows 10/11 endpoint platforms, including imaging, deployment, and in-place upgrades
Participate in Group Policy-to-Intune policy migrations and manage hybrid/comanaged environments using SCCM and Microsoft Intune
Develop, implement, and remediate endpoint security baselines, compliance policies, and desktop hardening standards
Support Windows servicing strategies using deployment rings, phased rollouts, Windows Update for Business, SCCM, and Intune
Analyze incident, problem, and trend data for continuous improvement and capacity planning
Implement solutions improving stability, performance, security, patching, and end-user experience
Develop and maintain PowerShell automation for configuration, reporting, and operational efficiency
Coordinate internal, contract, or partner resources when additional delivery capacity is required
Partner with networking, server, storage, security, service desk, and frontline support teams
Communicate technical concepts to technical and non-technical stakeholders
Requirements
7+ years of experience in the IT industry, with a strong focus on Microsoft 365, identity, collaboration, and/or endpoint engineering
Strong written and verbal communication skills with excellent interpersonal skills
Proven troubleshooting, analytical, and problem-solving abilities in complex enterprise environments
Ability to manage competing priorities and balance operational responsibilities with project delivery
University degree or college diploma in a related discipline, or equivalent practical experience
Deep understanding of Microsoft 365, collaboration, and security concepts
Advanced hands-on experience with Microsoft Intune, Group Policy, Windows 10/11 imaging, deployment and upgrade strategies, Entra ID/Azure AD, MFA, Conditional Access, P2 capabilities, endpoint security baselines, hardening, compliance scanning, PowerShell scripting and automation, Intune, comanagement, and hybrid endpoint environments
Knowledge of identity management, SSO, LDAP/LDAPS, certificate services/PKI
Experience supporting audits and regulatory requirements
Working knowledge of endpoint security tooling such as BitLocker and endpoint protection platforms
Must satisfactorily complete applicable background checks prior to the start date and during employment
Benefits
Wellness programs supporting mental, physical, and financial health
Variety of career paths with networking opportunities
Hybrid work flexibility, with the choice to work from home or virtually and in the office based on business, Client, and employee needs
Supportive, flexible, and inclusive work environment
Professional growth and development opportunities
Incentive plans for eligible employees, with discretionary payments based on individual and company performance
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